[Resolved]  M/s.Sai Suvidha Tours and Travels — Refund against cancellation of air ticket

I had booked ticket from Mumbai to Budapest on 22/11/2009 in Turkish airlines through travel agent,M/s Sai Suvidha Travel and Tours,Mumbai. But due to some reasons the Air lines changed my ticket to 24/11/2009. This ticket was cancelled on 23/11/2009, But till today I have not received the refund amount against the cancellation of the above ticket. This is the worst experience/ service I have received from M/s Sai Suvidha Travel & Tours,12/14, Modi Street, Opp.G.P.O., Fort,Mumbai - 400001, India. From December 2009, every day till today I used to contact Mr.S.K.VARMA, M/s Sai Suvidha Travel and Tours and every time he gave some silly reasons. Kindly do needful. The details of cancellation ticket as follows

Name: V.Sudheendran
Air lines: Turkish airlines
DATE: 24/11/2009

Sai Suvidha Travel & Tours
12/14, Modi Street,
Opp.G.P.O., Fort,
Mumbai - 400001, India.

Tel: +[protected]Board Line)
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Aug 13, 2020
Complaint marked as Resolved 
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M/s. Celebration India, Mumbai — Refund of money against cancellation ticket

Date : 15/07/2009

Sub. : Refund of Cancellation Ticket – Reg.

Ref. : i) My Letter dtd. 20/05/09.
ii) My Letter dtd. 26/05/09.
iii) My Letter dtd. 22/06/09.
iv) My Letter dtd. 29/06/09.

Kind Attention : Mr. Sanjay Vaidh, Celebration India Pvt. Ltd.

Dear Sir,

It is regret to say that besides of my several reminders & no. of request there is neither any reply nor any refund of cancellation ticket till date.
One ticket no. [protected] & G1BHBG from Mumbai to Portblair & back (Via. Chennai) of my daughter namely MAMTA M. SUTARIA cancelled the ticket in the month of Jan’2009. Above said ticket was booked by M/s. Celebration India Holidays Pvt. Ltd. Through M/s. Sahibji Tours & Travels, Delhi.
One cheque containing no. 302166 of ICICI Bank, Mumbai of Rs. 17, 000/- against ticket amount of Rs. 33, 878/- which was also bounced on 13/05/09 due to insufficient fund in your account. After that till date. Neither, you have refund the money nor you have given me any breakup of recoveries like M/s. Sahibji Tours & Travels had given me the breakup.
Now, I am fed up too, sufficient time given to you, but till date you have not given me a refund of cancellation ticket.
This is for your kind information & necessary action please.
With regards,

CC to : Mr. Arvinder Singh, Joint secretary
Email Id : [protected]

sai suvidha travel & tours mumbai — not getting refund of air ticket

i had paid an amount of rs.52,325 to the travel agency to buy air ticket to my son who is going for study at newyork. but the agent did not provide ticket instead he was fooling us till the journey date. inspite of repeated phone calls on the day of journey i was forced to buy air ticket by paying extra amount.agent has kept all my family members in mental trauma.after repeated requests he gave me a cheque for above amounton 25/8/2010. it was bounced twice after spite of so much tension and trauma i could not get my amount. the needful.
you are not the first and last customer to be cheated by this travel agency.this is a clear case of cheating and you should complain to the competent authority.go to the consumer redressal forum with all ur documents
Even i, Mr. Avdhut Joshi has experienced worst experience with Sai suvidha travel agent.

Please dont book the tickets through this travel agent.

They lie, cheat.

We had booked the ticket through sai suvidha, airline was quantas... till date we have not received the refund.


I agree with you all. and now they have started Online site to cheat more people online.

The Travel Consultant
12/14, Modi Street,
Opp.G.P.O., Fort,
Mumbai - 400 001. India.
Tel: +[protected]Board),
Fax: +[protected].
Email: [protected]

yes they have a very experienced people the owner and staff included. But all of them have only one vision.
Run there company by cheating their customers by faulty booking and follow up and then not giving refund to the pasengers.
They are a band of cheats and frauds.
I caution the people to think 1000 times before approaching these people.
i ask all other sai suvidha travel and tour affected customers to post their troubled stories.
Boss this is vivek.a.busa i also suffered a lot as you all did i booked 3 (myself, wife, daughter) ticket to Australia from them on 1dec 2011 and even processed visa from them due to their negligence and mishandling of papers my visa got refused so i have to get my ticket cancelled which i book through them for which total payment of 1, 76, 800/=. i.e i must get refund of 1, 76, 800/= as they didn't issued tickets till last day so no cancellation charges must be levied i think u all will agree on it. Now the real story starts with me when i contacted for my refunds they say that we have forwarded the request to airlines for refund and it will take 15 days so i have to agree, then i contacted them after 15 days i.e 15jan 2012 they told that there is no news contact us after a week, making such time pass upto feb 12 then i have raised my voice as the amount is big then they issued me the cheque of 1, 66, 717/= that got bounce then they asked me to deposit the same again i did so did the same the it again bounced due to insufficient fund then they started paying me cash of amount not exceeding 10k after 5mts(may end) after lots of follow up my balance payment to take from them is 71, 717/= for which they again issued me a cheque and which bounced on 15june 2012 now i am forced to file an case on them under sec 138. But i must say they are a team of bhaiya making people fools and very naked person i have never came across this kind of third category .There are total of three bhayas who are running the cheat show and lier of the first order 1) cheater deepak patel ( very short tempered nd can just bark nd do nothing else looser fatso) (name changed due to insolvency declared) fraud munna patel (thinks as he is a bhai of modi street claims that he knows DGP hahahahah looser no 1 does he even know his name chutya kahi ka (munna abhi tu chota dudh pita munna hain re) (name changed due to insolvency declared) and the scapegoat sanjeev verma.(director @ sai suvidha tours and travels pvt ltd.) This set of cheaters are running two firms one is Sai suvidha tours and travels pvt ltd. and other is The travel consultant they have office of both the firm in same building sai suvida at ground floor which is always closed as lots of people cum to take their refund and as they take payment in this a.c and settle in the disputes in The travel consultant office on first floor of the same premises where they actually have their office and cheat peoples. please not they are not IATA recognized agents previously they were enjoying this facilities but due to their family (father & grand father )cheating habits they have lost their IATA membership . important thing i know is every morning they get 25k if any one want to recover reach by 11 am at their office and shout for money the will pay you at least 10k they have lots of loan from bank credit card defaulter and many more private financier defaulters . chor bhaye kahe ke MNS(Maharashtra navnirman sena) please take sum actin against this kind of cheat bhhayas nd send them to up bihar. please not sum more important things about this cheaters.
1) They are not IATA agents
2) Don't pay any advance to them only pay against ticket or visa (actually why should you go this cheaters)
3) They cannot book international tickets they do ticketing from Akbar travels that also if they only pay cash to them see their goodwill in the market
4) They have many bank accounts from which they issue cheque.
5) They have registered with just dial for the highest package for getting maximum customers so they can cheat with them
6) They have currently started a new website to cheat more peoples which is shut down due to non payment.
7) Deepak is a ladies character he will behave like a ladies when it comes to him for refund he says don't talk to me about refund of the amount don't cum here and talk loudly and all the instinct what a ladies have he does the same.
8) They have not succeed in processing any visa except Dubai which is easily available with emirates . so they have no authority to process visa because they are illiterate bhayyas.
9) Their goodwill in bank is also so bad that they cannot go in bank as manager give them bad words such mc/bc/c/bk and throws all this bhayas out of the cabin and don't entertain them.
10) They deposit 25K daily into bank against their overdraft facility they have used (loan)
11) They have recently taken loan of 1 lakh from bank which they cannot pay back and bank also have put sum case on them
12) They have sum case going on for their mulund property which are acquired by illegal peoples please pray that they must lose the case and their property should go in opponents favor as they have eaten lots of peoples money and harassed them
13) Last guru mantra if you want to recover your money go and sit in their office daily and ask for nasta and cold drink day they will get tired and return your money for your refund just contact scapegoat sanjeev verma the chor.

no one must go to this travel agent this is a really cheats with hi quality to lie on your face . third class service as they don't call up for even single thing where they must just take a pair of bata chappals if you pay them advance .

And for all you (deepak ladies/ munna baacha/bali ki bakri sanjeev) son of at sai suvidha travel/the travel consultant. i have all the proof that you cheated me and didn't returned my monies now i want it with intrest as my sister is an advocate now see what i do to recover my money officially that too with interest and see to that you will never cheat innocent clients after this case. U know DGP call him also nd let him cum to know the facts and figure what you are doing with public/bank/and your vendors. with lots of love and regards ready to battle in court .
If any one want any guidance or tips to [censored] this please feel free to contact me ant time.
i agree completely. i have been cheated too. they were supposed to book me tickets. but they did not do so. which has resulted in a big loss for me.
am taking them to cort and jail.
anil nair
PS: why have their telephone numbers changed. can someone give their fresh numbers please?
would love to speak to Mr. Vermajee..
cheaters new land line no.
they keep updating on just dial!
as they get gud bakras from just dial to harass the public.
cheaters mobile no. [protected]

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