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[Resolved]  MTNL Broadband — Low speed and contant disconnection

Hello...

I have been using Mtnl for the last 2 and a half years... I'm using the plan night [protected]@599. I used to get good speed of about 200 - 210kbps. But two days before I'm getting very low speed of 20 - 25kbps.
I did gave a complain but no response, not even proper guidance. I have been getting a very good speed for a long time now. And now when its almost 10 times lower speed its really very irritating.
I have no idea what you people do. But please there are more than 60 complains in this forum. Please take some action. We would be very greatful.

Thank You.
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Aug 14, 2020
Complaint marked as Resolved 
Complaint comments  56 CommentsShareTweet

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combo plan broadband — speed is too low

I am availing the facility of broadband, but the speed of the broadband is too low which causes difficulty to download the material.

MTNL Broadband — Speed too low!!!

I am very old experienced user of mtnl delhi..i hav 256 kbps combo plan..from the last 10 months i was getting usually 200 kbps average speed, ...but from the last 10 days iam getting not even 10 kbps downld speed...nd I have MT882 modem.the modem takes 15 mins to connect...
I am facing this problem.i called many times to customer care but my problem not solved yet.I am very sad...plzz HELP me!!!

MTNL — Low Broadband Speed

I recently got my broadband plan changed to combo 599/- in which the downloading was promised to remain same as my earlier plan ( Rs 399, 2gb, 256kbps ).
Even your weblink : ( http://mtnldelhi.in/broadband/triband_tariff.htm) promises the same.

Please be noted that the downloading speed has decreased considerably ( Avg 10kbps ), previously i used to download @ 80-100 kbps. My phone no is[protected], its in the name of Mrs Kusam Gulati, I hereby request you to look in the matter and revert at the earliest.
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I am facing issue regarding slow speed since last 2 month, my telephone number is:22235763, I have the connection that has 256 kbps speed but hardly it touched 200 kbps and transfer rate is:22 kbps
my phone no[protected] for changing a plan tariff on helpdesk no -1504, i am trying to contact at 9.30 pm to 12 pm no one can answer my call & keep my phone to hold position ?? so reply at how many hours wating for your services ? reply me immediately i am submit my complaint to telecommunication dept. for complaint should be register so no one should not spend time mtnlsite register complaint no -57825
I am very old experienced user of mtnl delhi..i hav 256 kbps combo plan..from the last 10 months i was getting usually 200 kbps average speed but for a month now my download speed has not crossed 20 kbps

I have MT882 modem.the modem takes 15 mins to connect..

I am facing this problem.i called many times to customer care but my problem not solved yet.I am very sad...plzz HELP me!!!
INTERNET CONNECTION IS NOT WORKING PROPERLY WHEN INTERNET IS WORKING PHONE IS DEAD MANY COMPLAINTS GIVEN RECENTLY GIVEN COMPLAINT NO - 58115 DT. 19.04.09 AT 23.30IST
Myself is Abdul from Mumbai, i am not satisfied with the Internet speed tis too slow.
Net not working properly for the last 1 week. phone No. 25211478
Sir,
I have changed my plan from UL @599 to 2.5 GB whose downloading speed is upto 2Mbps but still i am getting the old plan speed of just 25kB/s.I have changed my plan due to slow speed but still i am getting that slow speed . I have sent many emails to [protected]@bol.net.in and helpdesk.[protected]@bol.net.in but no one is giving my any reply. So iam requesting you to upgrade my speed as per lan.
Plzz send me reply on [protected]@ymail.com
Low . Pspeed probiem . Phone no.[protected]
Low speed problem.Phone no[protected]
i have a internet connection of 599 combo plan, i am getting download speed 20kb/sec instead of 256kb/sec, and my link is not connected untill i put my receiver hang and dial 1504. My phone get engaged till i am using internet.
I Called to customer care, they old me your problem will be solved within 24 hours, but the problem is still have. Nobody taking it seriously.
please help me to get rid from this problem.
thank you.
low speed after one day every time it is repaired regular dissconnections ph no. 25613203
INTERNET CONNECTION IS NOT WORKING PROPERLY
But two weeks before I'm getting very low speed of 20 - 25kbps.
I did gave a complain but no response, not even proper guidance. I have been getting a very good speed for a long time now.my number is [protected]
I'm getting very low speed of 20 - 25kbps . so pls help me

mtnl broadband complaint — Speed Is Gone Very Low

my name is mehtaab shaikh my tel no is [protected] my net speed is gone very low upto 22 kbps my net plan is tirb unlimited 256 first i was getting a very good speed but now is very low i have given complains many times but there is still no response
INTERNET CONNECTION IS NOT WORKING PROPERLY

Net not working properly for the last 1 week. phone No. 27581198
I am facing this problem.i called many times to customer care but my problem not solved yet.I am very sad...plzz HELP me!!!

Complain No.[protected]
Brodband No[protected]
Plan - 500
I'm getting very low speed of 10- 20kbps . so pls help me
my no 26668983.my plan 599. mtnl provide 256kbps.Low speed problem. I did gave a complain but no response, not even proper guidance.

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