MTNL — faulty instrument - NOT Scheme

My telephone no. is 2200 0001.

I have been complaining about my telephone instrument not functioning properly since last several days and it is almost dead by now.

In response to complaint, the maintenance staff who visited my residence guided me to lodge official written complaint, as after inspection he found the instrument to be faulty.

I shall appreciate your prompt needful action.

Thank you,
R. L. Chauhan
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Complaint comments 

Comments

I suggest you file complaint under TELECOM CONSUMERS PROTECTION AND REDRESSAL OF GRIEVANCES REGULATIONS, 2007 with the NODAL OFFICER.

If the Nodal Officer does resolve the issue within 10 days than file appeal with APPELLATE AUTHORITY.

All this can be done on email.

Please read the following link for details.

http://delhi.mtnl.net.in/customer/zone.htm

Regards,
Kapil Chawla
Mobile: [protected]

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