[Resolved]  MTNL Delhi — internet connection slow and keeps on disconnecting

[censored] I HAVE THE SAME PROBLEMS AS ALL OF YOU>INDIA=
xComments
200 days ago by Sulabh [send email]
i totally agree same is the case with me...ok its unlimited but the speed should be atleast 32 for every 64KBPS speed the download speed is 8 kbps so now suddenly the speed has decreased to 20... that is even lower than the dial up.. MTNL is rippping us off our money... and the disconnections are almost constant... i wanted to use the internet yesterday so badly and when i came back home it was nto working.. i had to wait for a whole day just to send 1 e-mail. worst broadband ever. GOVt is doing the worst job ever. with MTNL the customer care is outright dumb underpaid people who dont even know how to speak in English properly dont know which modem we are talkign about... and take eternity to pick up the phone even at 4 in the evening. sad really sad where India broad band is being led too.. other countries have speeds upto 10-20 mbps and we are still stuck at 256 unlimited.
191 days ago by Rahul [send email]
hey guys, i have a similar problem.My plan is also triband 256kbps, and download speed is reduced by 10 times! Moreover about every 30 min the internet gets disconnected.If this happens to you too, please let me know.
173 days ago by Akhil Midha [send email]
I completely agree with you people and I am pretty sure that even after writing here no action will be taken. Even i am using the unlimited plan but the speed is pathetic. The sad part is that i dont have airtel in my area otherwise i could have gone for that. I am so irritated by this but i am helpless. Other broadband services are a bit expensive but at least they provide proper service. Even their speed isnt so slow. This department is sleeping and as it is calling them on customer care number takes years. Its always busy and those people are as it is good for nothing. The department should shut down its call centers as they are of no help. All they do is to irritate you even more.
165 days ago by Saurav [send email]
It is the worsed connection i've even experienced. I was using 256kbps unlimited download speed was 23/25. then i changed to UN749 for upto 2Mbps the speed reduced to 20kbps now again i changed to 512kbps and the download speed is again 25kbps. Mtnl sucks like a pig.
147 days ago by Amandeep Singh [send email]
Hi This is Amanadeep Singh.
Son of Inderjeet Kaur.
i hv MTNL 799/- Unlimited plan speed will up to 2mbps.but mine speed is arnd 256or266 KBps.while in mine area mine other frnds hv same plan but they get speed upto 1mbps i.e arnd 2mBps.plz help me out.
is there any way to increase mie speed.
147 days ago by Dyutinkar Narayan [send email]
HI! This is dyutinkar and i want to express my views about this peace of .This is a disaster to the internet services.Its disgusting and i m fed up with its pathetic condition. When u need it badly its remain literally dead. Slow speed, regular disconection within fraction of seconds...no action to the filed complain and above all the CUSTOMER CARE.They seem to be busy with their personal problems online.Its a hopeless case!
116 days ago by Grimax Irom [send email]
im using combo 512kbps unlimited, , , the very first 20 days the speed was really good...it speed was up to above 200kbps...now the speed has gone down to 40kbps... and this is happening to every mtnl user i have come across...
105 days ago by Mohd Tariq [send email]
sir
i have taken Triband unlimited plan speed 256 kbps Rs 949 but speed of downloading is generally around 10-35 kbps.I always deposit my bill in time, So i request u kindly to synchornize my ports.
Thanking you
Md tariq
Phone number 29964736
69 days ago by Jaymith Dhar [send email]
hi, according to me mtnl broadband is the worst connection I have faced ever. customer care response is nil, area manager does not responce.
We are using two connections(tel. No. 24371166 &[protected]with Triband unlimited plan speed of 256 kbps, but it showed the speed of max. 20-24kbps. now we updated to Unlimited Combo 512kbps of speed of Rs.1299. But anyone of them is not updated yet while in the customer care records it showing updated. router is disconnecting after every 20-25 minutes. I am facing lots of problems in every 30 mins. please do something to get rid of these unwanted problems.
68 days ago by Anonymous [send email]
Totally agree. Absolutely ridiculous internet connections in india, MTNL is a crap!, the so called customer care "EXECUTIVES"(what a piece of crap!!!) don't know anything just know to register a compaint and give the damn number to the customer and saying "the problem is on the server side"! If it is the server then our govt should replace that trash with a new good one, with multiple large-scale connections. Already MTNL is stealing away enough money from the consumers, pay Rs. 800!!! for 2mbps plan (or 256KB/s) and that too with frequent disconnections and connection limits! Look at other countries, they have fiber optics connectivity or speed there goes upto hard-drive-crushing-54mbps or more! and you are still stuck at that old thin pair set of cables of an ordinary telephone line! Upgrade this trash, Bring the fiber optics network or replace the existing set of cables with thick ones! You gave those trash routers modem (a white coloured MTNL's piece of trash) box to every home that trash doesn't allow more than 50-70 simultaneous connection when it comes down to peer-peer downloading. UPGRADE IT!
60 days ago by Manish Bhatia [send email]
I have mtnl broadband internet connection on Telephone Number : 27381874 under unlimited usage sceheme.

The connection speed is very much slow & after complainting regularly there is no response from your department. I have complaint on 22221504 & My area head Mr. Jain Area Manager ([protected]) but i am sorry to say that customer care department is only doing formalty to registered a complaint but do nothing. Please resolve my problem asap and give me the status on my mail address or on my mobile ([protected]).

Thanks

Manish Bhatia
Sr. Press Photographer
(Delhi Today Newspaper)
55 days ago by Rahul [send email]
i have 256kbps unlimited combo plan. i used to get 200 kBps download speed but now it only 24-25 kBps.
bsnl is providing up to 2mbps unlimited connection for about 600rs. however, we are stuck with mtnl's low and costly broadband. it is very bad.
31 days ago by Shivam [send email]
i am also using the same but do u know that whatever net connection you have say 256kb/s so you will only get 1/8 speed of it and you are asking for the 1/2 speed dude its impossible . earlier you were getting good speed because mtnl tries to attract more people towards its it's simple.
so if you are getting 30kb/s it O.K
19 days ago by Nilanjana Ray [send email]
I have taken a broadband MTNL Connection very recently, my Phone number is 25142165.My Internet speed is very low.I do not able to download anything.I am in plan Combo 599, where download and net surfing is unlimited.Please also remember our Telephone is not working properly also.Please do some necessary step to solve my problem.My Mobile number is [protected].

Regards,
Nilanjana Ray
15 days ago by Satyapaulnarang [send email]
I applied for mtnl connection on line, I got the connection through a broker with two days but as requested broadband connection has not been insttalled for the last two months telephone number is 22238326
10 days ago by Himanshukhurana [send email]
Dear Reciever,
As i have speak with ur customer care associate many time but know action has been taken of my complain no is 41600101

As i have told the problem to cca of mtnl that ASDL IS consistonatly blinking i have just 3days back getting this plan of net surffing but issue arrises only in 3days.

Kindly do the needfull help


Thanks & Regards
HIMANSHU
10 days ago by Raj Kumar [send email]
I am the customer of telephone connection no.25517122 having beneficiary of broadband services with plan Tri BB phone 500 Combo. The MTNL, Delhi has advertised that the broadband speed to this plan is upto 2Mbps. But for the last two days I have checked the status of speed on delhi mtnl site which shows that the broadband speed on my connection is much below the standard speed of 256 K and broadband is running only with the speed of 211-216K only which takes me a lot of time to increase the speed. I have lodged complaint no.[protected] but all in vain. The broadband enquiry no.1504 is also not so useful, if no action is taken on the customers request.

My request through this E-mail to kindly take immediate action on my complaint and provide appropriate speed which is meant for my said connection as I am facing lot of inconvenience due to slow internet services of MTNL.
4 days ago by Chinmaya [send email]
there r crap my internet is too slow its takes about an hour to download a 4 mb song and they do not litsen to complaints...
2 days ago by Saurabh Aggarwal [send email]
I have a mtnl broadband connnection[protected], with unlimited data download. I am facing the same difficulties: speed is very very slow and the connection keeps on disconnecting intermittently, I have made several complaints but no one listens to them.

Sometimes I am unable to even open google.com

The services are worst...

my telephone no. is 23642592, i am broadband user, comboplan, but from many days, more then 20 days, my net connection is not stable, it comes in breaking manner, i made many compliant through net but in vain, when i open the feed back of my compliant, the word appear that compliant done, it is very very wrong information to give me. today 18.01.09 the net is also responding in breaking manner.will you do the necessary action in this regard please.

thanks. sudershansharma
23642592

Hi, friends and respected people, I have Triband Unlimited plan[protected] before 8month but always seem problem for slow speed and its connectivity . And when i write complain many times 1504 and I personally go MTNL office Shaktinagar and say our problem but problem not solve and say fault in server.
At least i want to say i am very-2 bore for this services.

i have taken the unlimited connection plan combo(rs 599p/m) in last month december.but from very first day my both surfing speed &downloading speed is very dull...i am very much tensed about it.my downloading speed is only 3k/s.due to this i can't download anything.even the small pdf take several minutes.after complainting so many times there is no such positive action taken from mtn workers...

Internet service of MTNL is not so good. when we want some information we cannot see it as the server of the internet is down. When we made complaint on telephone No.1505/22221504 no one listen to us after picking up the phone they are saying you are in que, no one give us complaint number. My telephone no. is 23362427. So please do the needful. The services provided by you is not so good.

My internet connection slow and keeps on disconnecting
I am using MTNL BROADBAND CONNECTION (TELEPHONE Number:[protected] with 256kbps i changes my plan to unlimited plan and it is worse and i been cheated.The speed is slow and every time i have to download messags while pulling out all the wires from Modem and push again while again and again to re-start the P/C.
I did changes my plan from October 2008.It is now worse AND evey time i have to complaint for slow speed and disconnection
earlier i recomended so may people but now i am at mess.No body listen and only complaint attended and the story remains same.
The service is all time worse.
Is here any body can help

i am using MTNL BROADBAND CONNECTION (TELEPHONE Number:[protected] with 256kbps unlimited plan and the speed for first 2 months was around 150kbps and now it doesnot cross more than 25 kbps and also the connection keeps on disconnecting and since last two days i am trying to download a 10 MB file and failed so many times.
The service is all time worse.

SIR good morning,
I am subscriber of 26426171, From last three weeks problem with this braodband connection.
pls do it as soon as possble, from your end . problem like speed very low & blinking the line

I have just taken the unlimited connection 2 days before and yet I have not seen the speed more than 60 80 KBPS. Please suggest what should I do? Today in early morning around 4:30 am I had to send some importand document to my office by email but the MTNL server was down and it was giving some message that domain resolving bla..bla...bla... and was not opening any site.

I am using MTNL BROADBAND CONNECTION (TELEPHONE Number:[protected] with 256kbps unlimited plan .it doesnot cross more than 25 kbps and then disconnect after sometime

complaint no.459 dt 6/03/2009

Ref. above subject, we have daily contacting you SDO Burara exchange tel no

; 27618811 . But we have not get any rersponse from your side till today.

Mr. Dheeraj Singh
Gali No, 1
Village Jagatpur
delhi -110009.

i m also using mtnl's garuda [mobile no:[protected]] rs.300 unlimited internet plan and i am also facing same problem.first 2 month i received very good speed(15to 22 kb/s data download )but past 3 months...i m receiving " 1kb/s "data downloading speed. i hav launched so many complained at customer care executive ...they gave me complaint no but there is no response after the complaint.any responsible authority please help me.
THANK YOU.

my telephone no. is[protected], i am broadband user, combo-plan, but from many days, more then 1 month, my net connection is not stable, it comes in breaking manner, i made many compliant many times but no-one gave any response, evrytime i made a complaint its been told that its done but nothing happenend problem is the same it seems no-one cares abut the problem, the word appear that compliant done. today[protected] the net is also responding in breaking manner.

i hope you will do the necessary action in this ill be thankfull to you

regards .
mukesh dogra

Hey Guys,

I m in complete agreement with you. I m using MTNL Connection and this is my bad luck i dont have Airtel in my area. The conenction from MTNL is down from last 3 weeks and i have lodges complaint more than 25 times, however no action has been taken so far. As per a senior official of MTNL, the employees are busy for ELECTION preparation hence could not attend your complaint...just last few words...MTNL SUCKS>>>>>>>>>>>>>>>>>>>...⇄

my ph. no.[protected] kya unlimited plan lene par net nahi aata meri samasya ka samadhan kare. keval din bhar main 2 gante net-work aata hai...?

hi
i have the same problem like u all .i think mntl must stop in india bc they don't have any basic service and they r the biggest in this world, all r stupid, that department

Dear Sir,
I am on deputation to UN MIssion in Sudan as a Indian Aviation Contingent. I am having a internet connection in the name of my son VISHAL KHATRI at Mahavir Enclave Palam New Delhi-45.His No is[protected]. From last one month my family is facing a problem of connectivity. Internet connection is not relevent . It goes off. Hence due to this problem, i am unable to communicate my family. I request you to kindly do the needfull .

Thanks,
RB KHATRI
IAC
UNMIS

I am using MTNL BROADBAND CONNECTION (TELEPHONE Number:[protected] with 256kbps unlimited plan and the speed for first 2 months was around 150kbps and now it doesnot cross more than 28 kbps and also the connection keeps on disconnecting at least 20 times in 1 hour . Pls do something as soon as possible.
The service is all time worse.

256 kpbs/unlimited plan — adsl disconnection

there is some problem in my modem its adsl lite is disconnect again and again.my phone no.[protected] kindly solve this problem as soon as possible.
thanks

Inter net connectivity disappears more than 50 times a day from last two weeks
Complaints done but every time NO BODY attended the problem .
problem with D-Link Modem (Going hang)