[Resolved]  MTNL Delhi — internet connection slow and keeps on disconnecting

MTNL Broadband internet service — Very low download speed

sir,
I have subscribed to MTNL broadband unlimited plan and I have been using this service for the last one month. Initially there was no problem. but nowadays I happen to see that the download speed is vey low, that is around 25 kbps.Moreover, browsing speed is also very low. At times, broadband connection is not getting connected, and this is happening frequently. I have already lodged a complaint with the customer care. My particulars are furnished below :
COMPLAIN NO : 40900009
TELEPHONE NO : 29965250
TARIFF PLAN : BROADBAND UNLIMITED (Rs 599)

My MTNL No. is 25993478. my broadband connection is always got disconnected and very slow. I made many complaints in last 5-6 months. but of no use. Even i made many calls to our area manager
Mr. Puran Singh but no result. i m fed up with this MTNL broadband connection.

The service of MTNL is becoming worst day by day...



Sudhir Arya
[protected]
Email : [protected]@gmail.com

sir,
mujhe internet connection disconnect karana hai is ke liye kis ko application type kerni hai is ke bare me aap mujhe puri detail meri ID per send ker de PLZ

I am a MTNL's broadband subscriber with the plan of 599 (256 Kbps, unlimited). My connections breaks down frequently. There are lot of outages in the connection and when i call them they tell that there is a problem in the line and will be done by the Lineman. I think being a big company, MTNL does have not inter-departmental coordination and just finger point each other. I would request if I could get some help from this forum to get the issue resolved.

Thanks & Regards,

Ravinder

I am a MTNL's broadband subscriber with the plan of 599 combo (256 Kbps, unlimited). My connections breaks down frequently. There are lot of outages in the connection and when i call them they tell that there is a problem in the line and will be done by the Lineman. I think being a big company, MTNL does have not inter-departmental coordination and just finger point each other. I would request if I could get some help from this forum to get the issue resolved and i complaint 20th june 2009 (complaint no 670) for phone dead their is no dial tome in phone i think problem in set so pls check this & resolve it.

phone no 22454064

Thanks & Regards

Asheesh Verma

hi guy. i m abhilash. i m also a victim of MTNL broadband connection.
i m using it from last 6 month. but frm the last few day i m getting only 25-30kbps. n before this i was getting 200 + d/l speed. i complained 3 day ago n today i got a call frm mtnl. when i told them that my d/l speed is gone down, instead of helping me they telling me that they cant do any thing about it. i have to contact some people in the office...
by concerning comments above, i don't think it gonna work..
n i cant even change my connection bcoze there r no other internet service provider in my area(delhi cantt)

MTNL — broadband speed is too low and connection getting disconnect again and again

I am using MTNL BROADBAND CONNECTION (TELEPHONE Number:[protected] with 256kbps unlimited plan and i am getting the speed is around 150kbps and the connection keeps on disconnecting and since last two days i am trying to download a 10 MB file and failed so many times.
The service is all time worse.

Our net connection is not proper . Net disconnect more than 50 times in a day. kindly check it.Tele No is 25051571.

hello sir,
i have taken MTNL broadband connection TriB UL data-256 combo in Sep, 2008 but it is a very low grade servive that you are giving to us. The net speed is not upto the mark and with that disconnection is there everytime. Sometimes when i'm doing my some important woek the net got disconnected. then i feel very guilty to have a connection like a MTNL. The phone no of our MTNL is 25981914.

Poor service by MTNL.

I am using MTNL BROADBAND CONNECTION (TELEPHONE Number:[protected] with 256kbps unlimited plan. But from the 1st month i am getting only 25kbps speed and also the connection keeps on disconnecting and continously.The service is all time worse.

my telephone no. is 24649582, i am broadband user, comboplan, but from many days, more then 20 days, my net connection is not stable, it comes in breaking manner, i made many compliant through net but in vain, when i open the feed back of my compliant, the word appear that compliant done, it is very very wrong information to give me. today 18.01.09 the net is also responding in breaking manner.will you do the necessary action in this regard please.

my telephone no. is 24649582, i am broadband user, comboplan, but from many days, more then 20 days, my net connection is not stable, it comes in breaking manner, i made many compliant through net but in vain, when i open the feed back of my compliant, the word appear that compliant done, it is very very wrong information to give me. today 01.08.09 the net is also responding in breaking manner.will you do the necessary action in this regard please.

MTNL — low speed and connectivity problem

very low surfing speed with slow downloading and no connectivity some times google page takes over a minute to open . this problem occurs in 512 kbps plan . net is surfing like a bull-cart.

hey people i have a mtnl plan unlimited been sufferin cause of the same problem but one day my speed went 800KBps been tryin to gt it again but not succedded till now will write when get it .
chao.

You are absolutely right. I am using MTNL same broadband plan like you and facing the same problem for the last 1 month. Even after putting so many complaints there is no positive response from them.

MTNL — connectivity problem

sir,
i have complaint several times that phone no.20462901 not work in connanaught place area but no body give response even referred the matter to janakpur/dwarka mtnl offices

i m using relaince broabdband internet connection from last 1 year but know i have registred a complaint on 21 september 2009 that my internet is not working, but there is no response from their team n even daily i call to relaince customer care .
so pls help me what can i do?
my internet id[protected]
complaint no[protected]
my contact no-[protected]
plz reply

sir,
me april se MTNL BROADBAND CONNECTION 599 UNLIMITED wala use kar raha hu,
jiska telephone number 27604480 hai. sir meri problem yehe hai ki mera NET ka bill 599
badle 800+ ya 1100 ya 1200 aa raha jo ki me april may ka to bhar chuka hu. isliye bill
jada aane ke kaaran me apna TELEPHONE OR INTERNATE KO band karwana chahata
hu kioki me itna bill pay nahi kar sakta.
SO PLZ SIR DISSCONNECT THIS ITS MY REQUEST


THANKU SIR

MY INTERNET AND TELEPHONE SERVICE IS NOT WORKING SINCE ONE MONTH

hi, I am using MTNL BROADBAND CONNECTION (TELEPHONE Number:[protected] with 256kbps unlimited plan. But first 3 weak my connection is disconnected after so many complaint it is now working but speed is very slow am getting only 25kbps speed and also the connection keeps on disconnecting and continously.The service is all time worse.