[Resolved]  MTNL, Hari Nagar — No Connectivity/ Internet

My number is[protected] & and the internet at my home has not been working for the last 15 days. I have complained (Complaint No. 9493 ) atleast 5 times and have been told everytime that my complaint has been updated. The Officer incharge is never available and no heed is being paid to the complaints made. The attitude of the employees is totally ""sarkari" as they have no accountability whatsoever.

I hope that somebody reads this mail of mine on the non chalant and obnoxious attitude of the MTNL employees towards my 5 complaints. Horrible is the word and I am totally disgusted with the services which have been provided. They just dont seem to listen.
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

My number is[protected] and the internet at my home has not been working for the last 15 days. I have complained atleast 5 times and have been told everytime that my complaint has been updated. The Officer incharge is never available and no heed is being paid to the complaints made. The attitude of the employees is totally ""sarkari" as they have no accountability whatsoever. The SDO was also called but nothing happened.

I hope that somebody reads this mail of mine on the non chalant and obnoxious attitude of the MTNL employees towards my 5 complaints. Horrible is the word and I am totally disgusted with the services which have been provided. They just dont seem to listen.
Accounts Officer (AOTR)
Hari Nagar
Delhi
Sir
I registered my complaints many times but no action has been taken by your staff. My garuda FWT no. is 24546529 which was disclosed in november and i wanted my rest of payment which is due by you .
Therefore look into the matter and take a quick to solve it



Your's Faithfully
PRATEEK CHAWLA
DELHI
SHAHDARA

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Mahanagar Telephone Nigam [MTNL]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    32%
    Complaints
    2905
    Pending
    0
    Resolved
    930
    Mahanagar Telephone Nigam [MTNL] Phone
    +91 98 6811 2345
    +91 11 2431 0212
    +91 11 2335 6666
    Mahanagar Telephone Nigam [MTNL] Address
    5th Floor, Mahanagar Doorsanchar Sadan, 9, CGO Complex, Lodhi Road, New Delhi, Delhi, India - 110003
    View all Mahanagar Telephone Nigam [MTNL] contact information