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[Resolved]  MTNL, Mumbai — transaction failed

I tried to pay landline telephone bill of telephone number 28400009 by credit card. i received the message about debiting sum of Rs. 2753/- but thereafter billing transaction showed "sorry unable to process the transaction.Please contact us at Contact [protected]@billdesk.com. for any queries." The question is whether my biller has received the amount and whether said amount is credited to my account against the bill?
Complaint marked as Resolved 2020-08-13 22:59:56
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    Mahanagar Telephone Nigam [MTNL] Phone
    +91 98 6811 2345
    +91 11 2431 0212
    +91 11 2335 6666
    Mahanagar Telephone Nigam [MTNL] Address
    5th Floor, Mahanagar Doorsanchar Sadan, 9, CGO Complex, Lodhi Road, New Delhi, Delhi, India - 110003