MTNL — no service

Address:West Delhi, Delhi

Sir i got a broadband connection from mtnl delhi . my telephone no is 25052610 on which it was installed. I am suffering

from connectivity problem since it it was installed. in spite of several requests to mtnl officials .problem was unsolved .due

to all this I had to leave it before tree moths.but request and assurance given by the mtnl official to restore my connect-

ion i agreed and restored the previous broadband .but the same connectivity problem ,I am facing twice. On 22.03.2012

to attend my complaint, one mtnl official came to my home and suggested my wife to get it disconnect and get one from

other broadband service provider.kindly do faviourably.



thanks

puran verma
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This is with reference to complaints regarding broadband and landline telephone service provided by MTNL in Delhi. I Abhishek Aggarwal landline no.[protected] making regular complaints for landline as well as broadband connection but there are not doing anything instead saying talk to area manager as its upto him to solve your problem or not. Online complaint numbers are 95108 and 95111 dated 26 Sept 2010 and many complaints were registered with customer care services. Immediate action in this regard will be highly appreciable.

Thanks

Abhishek
I am Mahesh and I am using MTNL DSL plan 395 since last 8 months and my land line number is 25010724 and I am using MTNL landlineservice for last 12 years.And suddenly from last 3 weeks the internet is not working and I am an IT student and I need internet for my projects..and when I called them and told them that the internet is not working and they said that they will check it and the problem was not resolved after 2 days so i called them everyday for the next 2 weeks because the connection was not consistent and it use to work for 10 minutes and later was getting disconnected and that went on for a month and after that they used to call me every alternate day and check and they said that they will send the technician but they never send anybody and i kept on complaining and they did nothing and no one came till today and i also complained for the download speed and they said that my plan is 320 kbps and i should get 40 kbps as the download speed so i told them that i know it but the speed is not even close to 40..whenever i am trying to download anything i only get the maximum speed of 32 kbps and they said that they have already checked it from their side and there is no problem and as i am also working it thought of discontinue the service but i didnt get any time.but i want to say that many people say that mtnl is good but i wont agree to that.they might not have faced any situation where they had to talk to the customer care.
mtnl is not good.i am really frustrated and very upset with the service and i would not recommend mtnl to any one whom i know.u guys are pathetic and also u guys only know how to loot the customers and make profit of everything and i also hope that the company shuts down and u go in losses and u dont have any customers.If i dont pay one month bill us will come on the next day and disconnect and why the hell you take 1000 Rs as deposit from the customer who is using your service from the last 12-13 years and also i have paid the bills regularly..if you doubt that you can check the records..
I am really angry and i dont know what to do now..but i think i will disconnect the service both internet and land line as soon as possible..
and probably opt for the cable because in he same amount he is ready to give me 3 times the speed and hopefully more services than you losers..
My mtnl landline has been dead since last 6 months almost now and also my broadband is not working since last 6 months. I have made several complaints to MTNL office but there has been no help. They have been continuously charging me the bill for no service being provided. Please Help.

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