MTNL - Unlimited Broadband Service — No Solution provided for Incoming and Outgoing Server

Address:

North West Delhi, Delhi

We are the subscriber of MTNL Landline with Unlimited Broadband services for the number[protected]. We have been constantly sending mails/reminders and calling MTNL helpdesk no i.e. 1504, but the problem still remained unsolved.

It’s been more than 10 days we are trying to contact MTNL via their helpdesk no i.e. 1504 & via mail on helpdesk.[protected]@bol.net.in but no satisfactory revert has been provided so far. We have registered complaint for this and they have provided us their request/complaint no.7101 & 5808 on which they hav'nt taken any action.

Even after sending them mails that if no action will be taken we have no options to go and register complaint against them in the consumer court. It seems that our numerous request/complaint went to deafs ear and they have no respect for the Law and Customers and harassing them is their usual practice.

You are requested to take some action so that it sould be lesson for them.