Mumbai Foreign Post Office — Unfair detainment of goods

ITEM n° CJ[protected]US new search
Local Date and Time Country Location Event Type Extra Information
6/20/2013 12:34:00 PM UNITED STATES 85283 Receive item from customer (Otb)
6/29/2013 5:18:00 PM HONG KONG HONG KONG AIR MAIL CENTRE Insert item into bag (Otb)
7/1/2013 11:26:00 AM INDIA MUMBAI FOREIGN POST OFFICE Receive item at office of exchange (Inb)
7/1/2013 11:27:00 AM INDIA MUMBAI FOREIGN POST OFFICE Send item to customs (Inb)
7/2/2013 1:31:00 PM INDIA MUMBAI FOREIGN POST OFFICE Record item customs information (Inb)
Retention reason : Awaiting presentation to customs commissioner

These are the details of my shipment from the USA. They have been detained at the Mumbai foreign post office for a month even though I have submitted all the required documents to the clearance commisioner Mr. Shetty. I have even personally gone to the post office thrice to be told that Mr.Shetty is on leave and i cant have my package. Is there only one person who can clear a package?
Thanks to that items which I have paid for and which I should have received are not getting to me because of the incompetence of the Mumbai Foreign Post office. Clearly they are trying to twist my arm into paying them a bribe to get an article which is mine legally and should be handed over to me right away. I would request any one incharge reading to please take strict action and not make the citizens of this country suffer for no reason.

Abhijit Singh
singh.[protected]@gmail.com