[Resolved] Munim di Hatti — Cancer Patient Concession
Munim di Hatti
Email - [protected]@yahoo.co.in
Phone - 0091-[protected]
24th October 2009
Re: Cancer patient harrassment
Respected Railway Minister
On 11th October 2009 I booked tickets to travel to New Delhi for my monthly throat cancer check up. I am writing to bring this to your notice that I was refused the cancer patient concession that I normally get whilst travelling to New Delhi and back (to Amritsar).
I am highly disappointed because of your service, as it has caused me both physical and mental harrassment. In the past I have been granted concession when booking from New Delhi to Amritsar whereas this time when the booking was being made from the Amritsar Railway Station, I was refused the concession even though I had the concession letter from Rajiv Gandhi Hospital which was also presented in front of the station master. The reason given for not approving the concession letter from the hospital was that the letter was addressed to Station Master of Indian Railways and not to the Station Master of Amritsar. I have never had an objection from the New Delhi railway station regarding this and believe that the Amritsar station master comes under Indian railways as well.
I would grately appreciate if you could look into this matter and get back to us asap. The tickets have costed us a fortune for this journey. Enclosed is a copy of the concession letter from the hospital.
I look forward to hearing from you and to a resolution of this problem. I will wait for 2 weeks before seeking help from higher athorities. Please contact me at the above address or by phone.
Complaint marked as Resolved Aug 14, 2020