My Flower Gift — Bad experience with online cake delivery through My flower gift | |||
Very much disappointed!!!! I have ordered a cake and flower bouquet for my first wedding anniversary. I payed 1000 rs for cake and flowers and 200 extra for 9 am delivery. I had a message to be written on top of the cake. I confirmed with the customer care person about the delivery time and date before placing the order. - On the day of occasion I called them at 8.20 AM ,but the customer care number was switched off. The website chatbot was also offline. No reply for my sms as well. After repeated call, quarrels and arguments I got my cake delivered at 3.15 PM that is 6 hrs late. - There was no writing on top of the cake , instead the message was written badly on a paper. - The customer care representative was not at all supportive,was rude and arrogant ,in fact when i said our friends are waiting she said "It is up to you, your problem". - When I asked to refund the extra 200rs which was for fixed time delivery, they refused to do. - When I asked the reason for not delivering the cake on time they said they called at 6.30AM and my phone was not reachable. But my phone was always on and i was checking from 5.30 AM. - I asked the delivery person and he said the cake was made just 10 minutes before he started (2 PM) from koramangala. In Short the whole occasion was spoiled because I had to quarrel with these people from morning and above all it was supposed to be a surprise gift for my husband, but unfortunately my husband also had to get involve in all these. Was this information helpful? | |||
 9 Comments | |||
Comments
Cheap and worst service, booked an order for 14th Feb which is not delivered until 15th Feb. Done many follow ups, response is so poor, careless and useless people with no proper updates.
Never ever try to place any order.
Never ever try to place any order.
Very appreciable Raghuramji, that you've filled the complaint, such online frauds are cheating the public anything.
People ignore such frauds and tolerate to encourage these people.
Since you know the sections of law against to particular misuse, please teach a big lesson to them.
Thank you very again.
People ignore such frauds and tolerate to encourage these people.
Since you know the sections of law against to particular misuse, please teach a big lesson to them.
Thank you very again.
Very bad Service. Their service will be good till you make the payment and you will see their real face after that. They wont even answer your call and even if they answer they wont listen what you are talking disconnected the call in between..Very poor service. I dont think they are seriously doing this business.Very bad customer service. If you are checking their site u will see beautiful feedbacks and I believe they are writing it by themselves.
It is the worst service I have ever come across. Ordered rs 2500 worth and received things worth 600. Customer care guy is extremely rude. Ordered for a chocolate bouquet and received 5 chocolates in a cheap looking plastic tub. Deorder was supposed to be delivered in the eve but delivered at midnight. I feel cheated. Hopeless guys...every one please avoid them. Such cheats should be stopped from doing any business.totally hopeless and rude.when I asked about the chocolate bouquet he says I am showing attitude. Worst experience.. Can't streS's enough.. Please avoid
Order # Date Ship To Order Total Status [protected] 6/28/14 Narsima Reddy Rs900.00 ($14.67) processing View Order | Reorde
I have ordered bunch of flowers to my Mother to wish her on retirement day. As per My Flower Gift commitment the are supposed to deliver flowers with in 3 to 4 hours for which I paid extra money for on time delivery but till now they have not delivered the flowers. I tried to call them from yesterday but there number is not switched off. Hope they deliver it today I am going to file case in Consumer court.
Regards,
Shankar
I have ordered bunch of flowers to my Mother to wish her on retirement day. As per My Flower Gift commitment the are supposed to deliver flowers with in 3 to 4 hours for which I paid extra money for on time delivery but till now they have not delivered the flowers. I tried to call them from yesterday but there number is not switched off. Hope they deliver it today I am going to file case in Consumer court.
Regards,
Shankar
pathetic people...bunch of scamsters...they took money infact i paid for shipping as well they didnt deliver my order and neither are giving me a refund...plzzz dont buy anything from these guys as these guys would not entertain when u call thm for any concern its jst a mobile number mention on website...bunch of b... a...
Very poor service ... Had ordered beautiful bouquet from the website but the bouquet was delivered was much inferior and completely different from the website and when I spoke to refund the amount then he refused . Also after receiving the payment they do not give even proper response . I was so much disappointed by the rude behavior on the no. available on website.
Would not suggest to buy anything from this fraud company.
Rgds
Girjesh Kumar
Would not suggest to buy anything from this fraud company.
Rgds
Girjesh Kumar
Worst service ever. Mannerless staff who handles this. I agree to all the comments mentioned above.
I would suggest DO NOT ORDER ANYTHING ever from this site.
The contact number that is given on website is either switched off or does not receive calls.
Finally, when once he picked my phone, he used abusive language and clearly said that he wont return me money nor he ll check for cake. Only cause i called i called him many times. But, as he didnot deliver the cake on time, i was supposed to call and check with him about status. He didnot receive my calls and so i called him so manytimes. But, that does that give me authority to use slang words and shout at me? The person was not at all ready to come up with a solution for this.
I would suggest DO NOT ORDER ANYTHING ever from this site.
The contact number that is given on website is either switched off or does not receive calls.
Finally, when once he picked my phone, he used abusive language and clearly said that he wont return me money nor he ll check for cake. Only cause i called i called him many times. But, as he didnot deliver the cake on time, i was supposed to call and check with him about status. He didnot receive my calls and so i called him so manytimes. But, that does that give me authority to use slang words and shout at me? The person was not at all ready to come up with a solution for this.
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+91 98 8672 2619
#6/6 , 4th Cross, Begur Road, Hongasandra, Bomanahalli, Bangalore, Karnataka, India - 560041
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I called the customer care, it is just a mobile number (not a proper customer care unit) and they are not responding properly as well.
To ask them to deliver what I ordered, I called them nearly 100 times but that a** holes disconnecting my call each time and finally i called from an other number to speak to them.
Till now I didn't received the delivery. the entire occasion was spoiled because of this stupid.
Pls dont believe this people based on the website, like me. Only they showcase in the website but they will not deliver the same.
As a lawyer I am pretty aware of these issue.. I have registered a complaint in the nearest police station for online forgery (Section 468, Section 464, Section 469), spoiling customer loyalty (Section 420, Section 417)
I will highly appreciate, if someone avoid MY FLOWER GIFT