[Resolved]  Myntra.com — defective products are sold on discount....

Address:Andhra Pradesh

order no:2469691.
I have purchased 5 t-shirts, I have worn one of them to a party. After party while am folding it I found a defect at the back of right sleeve,actually cloth is damaged at stitching, cloth is torn at stitching.I reported to myntra, they took almost one week time and replied me that please send the product with original stickers, tags,and covers,I spoke to them that I dont have the tag and of course I worn it once, astonishingly what they said that is you have to check each and every corner of the product after you purchase it. Is it possible to any human being to check everything.Their answer just shows lack of confidence in their quality, after this incident I checked each and every t-shirt thoroughly, I have found an dangerous fact that every product that was purchased on discount is some how damaged and defective.

Response that I got when I called myntracc is....
I called myntra CC for knowing the status of defective product, in our argument he indirectly said that t-shirt is not shoes which may be found defective after using, I got to know why he said that, my first purchase in myntra is fila shoe which are damaged in one and half month itself, that time I was refunded after lot of calls and emails. I wish to say that I will return every single product if I find them defective, actually I felt it was my right, but the situation here is making us to feel embarrassed to share truth. I deeply regret to say that we are here to purchase 100% genuine and quality products but not to fight with u for quality.
Recently I purchased playboy socks, found them defective.

My suggestion to viewers is be aware of purchasing on sale products in myntra.
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Aug 13, 2020
Complaint marked as Resolved 
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Myntra are good. I've made tons of orders and haven't had a single problem!
Myntra is too good. best returns/exchange policy. never faced any problem. can return the product or get it exchanged for correct size with a click of a button. dont even email or call them. and in case of wrong size, its so handy that they come home with new size and u return the old size. what a breeze!

Myntra.com — poor product quality

I bought a buckaroo shoes on 22nd jan 2015 worth Rs.2308 and wore it for say 15 to 20 times n now the stitches are coming out and even the leather is tearing down as well..

I have been listening the same thing since last 3 days without getting any result. Have some ethics and morality guys. And i have noticed in your fb page that there are other customers like me who are facing the same problem but you guys are not payig any kind of attention to that.. Just sending a mail saying you will escalate the problem and saying sorry for the inconvinience doesnt solve my problem. And I have been buying from MYNTRA for so long and i thought that it had the best service in India. But after I faced this issue and your failure of solving my problem has made one thing certain that MYNTRA cant be trusted.. Hats off to you guys.

You just sell the product and if any issues arises you keep delaying and even decline the request..How much time should I waste on you so that you would actually listen and work on it..

All you say that the product was successfully checked.. Then why the hell there was a hole in it.. How can anyone trust you!!!

What if I face the same situation again...!!! oh by the way I should stop buying from you for once and all ...

Now a mail will come saying that you are sorry and all blah blah blah.. If at all you are sorry then fix the issue right now.. I want my money back else take back your curtain...

MYNTRA is full of crap only
poor quality product

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