[Resolved] Naaptol / 16gb Spy Pen — substandard product sent | |
As per my order (as per their record) No.192200 & AWB NO.[protected], M/S NAAPTOL ON LINE SHOPPING PRIVATE LIMITED, 18,building no.2, sector1, Millenium Business Park,Mahape, Navi Mumbai-400710, have sent a '' Spy Pen"16 GB to me by Aramex courrier. on[protected]. When I opened the parcel, the material sent there in is a spurious one and does not cost more than an ordinary ball pen. SO, this company has intentionally cheated me and also other public by giving mis leading ads. in local news papers at Hyderabad, for a wrongful gain. No contact no. on their above address and the mail i.d. given by them is also spurious since it bounced when sent by me. So, I requuest the competent authorities to register this complaint and prosecute the culprits for which I can adduce documentary evidence if called for. R.Seetharamarao, Hyderabad-4 DATE;[protected] Was this information helpful? | |
Feb 25, 2017 Complaint marked as Resolved Verified Support May 24, 2010 Naaptol Online Shopping Customer Care's response Dear Customer, We sincerely apologize for the inconvenice caused to you.As discussed please send you faulty product at Respective vendors Address for Repalcement. In future if you face any problem with your product then please contact us on customer care No. [protected]. Thanks and Regards, Naaptol customer care. | |
 3 Comments | |
Comments
By nageshwar
I have purchased a spy pen from NAPTOL in 16th oct. ( Order No 883657.COD basis. Upon checking I found the same as faulty & after discussing with the customer care of naptol.com ( ph :[protected]) I have sent back the spy pen to UTC dehli through blue dart courier After that I have spoke many times with the customer care of M/s Naptol.com for refund of my money but till date they have not yet returned nor any call have come from them…Please help
nageshwar
c/18 janta querter nanada nagar
Indore (MP) 452001
Ph.[protected]
I have purchased a spy pen from NAPTOL in 16th oct. ( Order No 883657.COD basis. Upon checking I found the same as faulty & after discussing with the customer care of naptol.com ( ph :[protected]) I have sent back the spy pen to UTC dehli through blue dart courier After that I have spoke many times with the customer care of M/s Naptol.com for refund of my money but till date they have not yet returned nor any call have come from them…Please help
nageshwar
c/18 janta querter nanada nagar
Indore (MP) 452001
Ph.[protected]
shooting 1 bar hota hai only ten miniute bad main shooting karenge to hota nahi hai pen band nahi hota
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Naaptol Online Shopping — substandard Spy pen
My Online order number with Naaptol is 683361; dt. 21.8.2010 for 16 GB spypen. The vendor is : Marco Enterprises. After collecting the amount and delivering the goods, they tactfully escaping or limiting the liabilities with regard to function of the devise. No contact numbers, addresses are given for any complaint/ assistance. The information broucher like a user manual received with the Product is not contains any such details. Under Warranty Paragraph they mentioned about the bill. But no bill is received with the product except a computer generated challan in which seller name, challan No. seller ref. and date and the amount is noted. No phone numbers or email mentioned on eller's Invoice. I lodged my complaint to naaptol.com through online about 15 days back but no reply is posted. This is nothing but a intelligent and tacktful cheeting of innocent customers by both the 'Naaptol and other sellers. Naaptol, who are marketing these products should respond immediately.Chandra Shekar; Hyderabad