[Resolved] Naaptol / 16gb Spy Pen — Delivery of Defective Product (Spy Pen 16GB)

ppsharmajaipur

from Malappuram, Kerala

Address:

Jaipur, Rajasthan

I have made online order No.760891 Dt.14.09.2010 with NAAPTOL for spy pen 16GB. The vendor is M/s Aditya Infoteck Haridas Market, Bank Street, Koti, Hyderabad-500095. Challan No. 4555501.Courier Co.handed over the delivery of goods after taken the Rs.1750/- on 24.09.2010. I Checked the spy pen, and found that it was not working. I immidiate called to customer care No. [protected] and complained of goods. He sugested me in a formal way that I can returned this piece through Blue Dart Courier without spending any amount. I went at aforesaid Courier Co., but they have totally refused. I, again contact to consumer care ([protected]) and after all they backed in hole, and not giving proper response to consumer.
P.P.Sharma
64/24, Pratapnagar, Sector-6,
Sanganer, JAIPUR-303033
Mob: [protected]

Was this information helpful?

No (0)

Yes (0)

Aug 13, 2020

Complaint marked as Resolved

Related Naaptol Online Shopping reviews

View all 2335 Naaptol Online Shopping Reviews

Comments

jagdish m bishnoi

from Sikar, Rajasthan

naaptol spy pen — NO DELIVERY

SPY PEN BOOKING DATE-04/9/2010
PAYMENT MODE- CASH SUVIDHA SHOPI
PAYMENT-1749
NO DELEVRY SPY PEN NAPTOL COMPNY
ORDER NO-729594

om_rajaan

from Delhi, Delhi

Dear,

I am agreed with you
i had order same product at 22.11.2010 by online card payment order no. 1013646 via challan no. 6050520

after 10 days i got product but same prob.

its not working, same i called customer care, the same process taken by me,

after approx 15 days at 18.12.10 i got product again, but product is not working still

i called customer care, again they advice to send it back for replacement

and my surprise gift is surprise for me still...

i made below complaint
374719 dated: 29.11.10 again 05.12.10 same no
390325 Dated 09.12.10 Again 22.12.10 same no.

i asked number of M/s Aditya Infoteck Haridas Market, Bank Street, Koti, Hyderabad-500095. for advice becoz customer care executive does not knowledge about spy pen, so they cant advice us properly

but they refuse for the same

this is the my first experience with Naaptol

Gauri Sahnker
[protected]
Johari Bazar
Jaipur

om_rajaan

from Delhi, Delhi

Still i am waiting my product

now i will go to legal

reds
Gauri Shanker
[protected]
Johari Bazar
Jaipur

VJPPT

from Bengaluru, Karnataka

I have also BAD experience with this product. The product purchased by me in January 2011 Order No. 1213702. Within 15 days the On-off button was not functioning. Hence I lodged complaint, in response to which I was advised to return the product to Vendor. Accordingly I returned it, and after one month I received replacement of the product BUT WITH SAME DEFECT i.e. on-off button was not functioning. Action should be taken against such vendors for not giving the quality product as per their advertisement.

Vilas K T

gilbert mathias

from Mumbai, Maharashtra

Sir/Madam,

this to inform that regarding order no:2439166 the product was received by me to day (16.09.2011) at 13.00 hrs when opening the parcelkit there is one bangle was broken, if you want to see i will send to you please send me the address for the deficitive pice to send

kindly look into the matter,

my mail ad: [protected]@rediffmail.com

VJPPT

from Bengaluru, Karnataka

NAPTOL is deceiving general public by selling defective products and not responding to the complaints after sales. Legal action should be taken against the Company for giving false advertisements and selling defective products. I had also similar experience.
Vilas K T

Hemant Maratha

from Indore, Madhya Pradesh