[Resolved]  Naaptol — got a wrong product

i have got a wrong product.i did not get the product i ordered.i ordered pro71 multimedia phone,but i got ephone ultraslim multimedia mobile.please give attention to my complain at your earliest.this is my third complain n i have not got any response for the earlier two complaints.
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Feb 24, 2017
Complaint marked as Resolved 
Verified Support
Jan 14, 2010
Naaptol Online Shopping Customer Care's response
Dear Mr Dipak Dhanaji Fangal,
i am really verry sorry about that you got wrong product steel if you are not satisfied please let me know or reply me on [protected]@naaptol.com
Complaint comments 

Comments

i kalpesh thaker, apani sakha ma order no. 36364 thi canon powershot A460 degital camara book karavel hato. je no abhat darshavato sms dt. 11/09/09, 2.07 pm na roj apana taraf thi mokalva ma avyo hato. but, mari complain che ke mane apana sales department thi je item ni delivery apava ma avi hati te order no. 49456 against hati. je ni me apani customer care ma complain karel hati. ane mane inform karva ma avyo hato ke this is my sales department ni bhul che. amo aap ne 7 day ni under apani original products send kari api su. aa babat no complain no. 435 che. hu canon products ni original price paid karva taiyar chu.

a waiting for your favourable reply.


kalpesh thaker.
This is to inform you that your concern has been noted and our team is working on a resolution. At the outset, we apologies for the inconvenience faced by you. If you are facing problem then please revert on [protected]@naaptol.com or else you can call on customer care No. [protected].

Thank you
Naaptol Customer Care.

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