[Resolved]  Naaptol — 8gb mp4 player not working, no manual

Green apple mp3 and mp4 player advertised in mail today for rs 2099 including shipping (Cod) vide order no 145881 dated 15/01/10, on delivery after 8 days, did not have manual for operation, did not have driver cd. On operation fm is found to work. Mp3 plays for 10 seconds only with very low volume.
Since product is warranted for 6 months the same should be replaced immediately.

The name green apple is used to mislead, actual product being actions usb mp4 media player, made in china
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Feb 22, 2017
Complaint marked as Resolved 
Verified Support
Feb 02, 2010
Naaptol Online Shopping Customer Care's response
This is to inform you that your concern has been noted and our team is working on a resolution. At the outset, we apologies for the inconvenience faced by you. If you are facing problem then please revert on [protected]@naaptol.com or else you can call on customer care No. [protected].

Thank you
Naaptol Customer Care.
Verified Support
May 22, 2010
Naaptol Online Shopping Customer Care's response
Dear Customer,


Would request you to kindly provide us with your order number or mobile number so that we can help you effectively on your complaint.
You can also reach us at our customer care number i.e. [protected]
Thanking you in anticipation.


Regards,
Naaptol Customer Care.
Verified Support
May 25, 2010
Naaptol Online Shopping Customer Care's response
Dear Customer,


We sincerely apologise for the inconveniece caused to you. We are working on your complaint and in next 7 to 10 working days you will recieve your Manual book.



Thanking you in anticipation.
Regards,
Naaptol Customer Care.
Complaint comments 

Comments

This is to inform you that your concern has been noted and our team is working on a resolution. At the outset, we apologies for the inconvenience faced by you. If you are facing problem then please revert on [protected]@naaptol.com or else you can call on customer care No. [protected].

Thank you
Naaptol Customer Care.
Green Apple MP3 and MP4 Player advertised in Mail Today for Rs 2099 including shipping (COD) vide Order No 153340 dated 22/01/10, on delivery after 8 days, did not have Manual for Operation, did not have Driver CD. On operation FM is found to work. MP3 plays for 10 seconds only with very low volume.
Since product is warranted for 6 months the same should be replaced immediately.
This is to inform you that your concern has been noted and our team is working on a resolution. At the outset, we apologies for the inconvenience faced by you. If you are facing problem then please revert on [protected]@naaptol.com or else you can call on customer care No. [protected].
Thank you
Naaptol Customer Care.

Green Apple MP3 & MP4 Player — Wrong Product Delivered

I purchased online "Green Apple MP3&MP4 Player" from www.naaptol.com.The product was delivered upon cash payment of Rs.2100/-.
As per the product details given in the website,the product is of Memory capacity 8GB.But the delivered product was found to be of only 4GB Memory capacity.
Moreover,the product was delivered without any UserManual,Driver-CD.

I communicated the above details to naaptol several times but of no use.Naaptol never gave any response.Their customer support number is not working at all.

I am ready to return the product and willing to get the money refunded.

Green Apple MP3&MP4 Player — Expected Product not delivered and no response from the customer support

I purchased online "Green Apple MP3&MP4 Player" from www.naaptol.com.The product was delivered with less Memory capacity and without any UserManual,Driver-CD.

Transaction Details are as below,
OrderID:152935
Payment made by Cash:Rs.2,100/-

As per the product details in naaptol.com,the product is of Memory capacity 8GB.But the delivered product was found to be of only 4GB Memory capacity.

I communicated the above details to naaptol several times thru email but of no use.Naaptol never gave any response to my emails.Their customer support number is not working at all.I am ready to return the product and looking for money refund.
This is to inform you that your concern has been noted and our team is working on a resolution. At the outset, we apologies for the inconvenience faced by you. If you are facing problem then please revert on [protected]@naaptol.com or [protected]@naaptol.com.





Thank you.
Naaptol Customer Care.
This is to inform you that your concern has been noted and our team is working on a resolution. At the outset, we apologies for the inconvenience faced by you. If you are facing problem then please revert on [protected]@naaptol.com or [protected]@naaptol.com.






Thank you.
Naaptol Customer Care.
I agree with the complaint to a great extent. I am not happy especially with the delivery of the product - Green Apple MP3 and MP4 Player - without any booklet detailing how to use the product and CD Driver.

I am however quite positive that Naaptol would keep their words that they have mentioned in their positive reply to the complaint. Hope they would do their best and offer satisfactory service to the customers.

naaptol , green apple mp3 mp4 player — no manual received

i have order a green apple mp3 mp4 player but i did not received manual of this product i have complaint to customer care no response my e-mail address is [protected]@gmail.com so send me the manual of this product
They always send defective Material it seems. I've also ordered the same Green Apple Ipod but it didn't even worked. It was shocking. I'll suggest all that never Buy things from Naaptol.com.

naaptol/ 8GB green apple ipod — delivery not made

I place an order in sep10, for 8GB Green apple i-pod. Due to defected item the same has been sent back to the supplier, they acknowledge the receipt and enssure to replace soon but the same is not matured. The said item is not delivered to me after my several requests. Each time the custmer care assuers me for delivering the product in 5 to7 days but it never be true. My order no is 811581, ANUPAM KUMAR SINGH, 49, Gulmohar park colony, Rajendra nagar , BAREILLY(U.P)243122

complaint number 4921211

as per the above mention subject, i ordered zinc z909 tablet and i cancelled that order. after so many days i didn't received my refund amount 3398.00 please refund my amount as soon as possible.

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