[Resolved]  Naaptol — Incomplete product received

This is to inform you that your concern has been noted and our team is working on a resolution. At the outset, we apol
Thank youogies for the inconvenience faced by you. If you are facing problem then please revert on [protected]@naaptol.com or else you can call on customer care No. [protected].
Naaptol Customer Care.

This is to inform you that your concern has been noted and our team is working on a resolution. At the outset, we apologies for the inconvenience faced by you. If you are facing problem then please revert on [protected]@naaptol.com or else you can call on customer care No. [protected].
Thank you
Naaptol Customer Care.

hai am laiju from bangalore.i took a naaptol mob [8502] 3 days ago.when i switch it on i was not working, then i put an other battery and it was on . but it is giving me back up only for an hour or for 5 calls. what should i do ? whom should i contact in bangalore

I have purchad 4GB spypen video/audio recorder+pendrive & I paid rs 1499 my order no. is 79965 but when I opened it was defective & the instrument was not working . I complained immediatly, my complent no is 47116, i have couried my spy cam through DTDC * Z04065226* dt on 30/1/10, but it is 30 days gone till now not resolved. I am calling ur customer care no but they are no responding, pls resolve it

My one of the speaker is not working where should i give for repairing

NAAPTOL — incomplete set/ damaged set

Below is the mail which I also sent them as a feedback, please go thorugh & suggest me what maximum I can get & how?

Horrible Experience!!!!!

I have oredered Boss 33 sleek mobile on 29th Jan. '2010. your customer care guy said it will come within working 10 days, it didnt come in time, i went to the courier office after 14-15 days then I collected the same, the 1st impression was your very pathetic, than I didnt got one stylus, got defective hear phone & battery charger, I have complained for the same on 19th Feb. 2010, I called customer care on 25th Feb to know the status, but there wasnt progress at all. they again noted my complaint as ususal, then I have called them several times & they told me it's in process, still I keep patience & called them regualry when I calld last time I complained about shock when its in charge (charger i bought), its hang when we take snaps more than one, & touch screen is not reacting good, they give me some address to corier all the things so they will give me new piece. now 1st thing- If you can't give order in 10 days why you committed me?
2nd thing- If you cant give me parts in 10 days why you committed the same, it has already taken a month.
3rd thing- If your product has such problems why should i suffre fro the same? why should I bother to courier & all?
4th thing- If i courier the same what will i do till you send new piece?
5th thing- how I trust that you will send replacement?
6th thing- how i trust that replacement will new & it won't have such kind of damages/ problems?
7th thing- how i believe that you will send it in committed time?
8th thing- what should i do when i send you mobile? how will people communicate to mewithout cell?

Please clear all my queries.

I am very dissappointed with you & your services
Hopefully you will co-operate me otherwise i have to find out anyone else.

This is to inform you that your concern has been noted and our team is working on a resolution. At the outset, we apologies for the inconvenience faced by you. If you are facing problem then please revert on [protected]@naaptol.com or you can contact us on [protected]





Thank you.
Naaptol Customer Care.

This is to inform you that your concern has been noted and our team is working on a resolution. At the outset, we apologies for the inconvenience faced by you. If you are facing problem then please revert on [protected]@naaptol.com or [protected]@naaptol.com.







Thank you.
Naaptol Customer Care.

I have purchased GREEN APPLE MP4 Player, i have received faulty product customer care executives not giving response and the ear phones also not working, MP4 player not formatting if i not received right product i'll consult Consumer Court.

I had purchased BlackCherry Mobile from Naaptol. My order number is 326826. I was supposed to receive one free watch along with Mobile. But I received only Mobile.

I registered complain to Naaptol Customer Care 2 days late due to some un-avoidable reason. Now, Customer Care Executive is refusing to deliver the Watch just because of I did not register complain within 24 hrs.

I sent several mails to [protected]@naaptol.com. But did not received any response.

Many thanks for your response. I have received watch.

i ordered a boss e phone fron naaptol.com my order no is 478305.i received the product in good condition. but the very next day the touch screen stopped working and the screen develop a crack.i imediately contact customer care and as per their instruction i send it to shiv service center by first flight courier. but they refused to receive and it is returned back to me. i want the reason why?

BIDYUT BHARALI
email:-bidyut.[protected]@gmail.com

This is to bring to your notice that i had ordered for " Blacberry Storm 9530 ", Order No: 3466737, But after recieving the product I found it to be defective and phone was not functioning normal. i registered a compalint regarding same to Naaptol Customer care and I was asked to rensend the handset with all its accessories to the specified vendor concerning its replacement/Refund.

I recouriered the same to the concerned vendor through DTDC-courier service, of C.No: E70428658, showing current status as Delivered to the specified vendor.

I request Naaptol to process the same, either replacement as said or refund at your earliest.

Response Awaited,

Rakesh Kumar
Hyderabad.

I had ordered a Mini Silai machine with thread set.I recd the same on 16t aug.I have been out of the country .When I tried using the machine it did not work.I have lodged a complaint on the phone.I was assured that something will be done but so far I havenot heard from Naaptol.I need help regarding the machine, where it has to be taken & what do i do to get it in working order.
would appreciate a reply & solution to my problem.
Thankyou.


Veena. Mehta
501 b Golflinks, Yapral
J.j Nagar, Secunderabad 500 087

1 have ordered 2 items vide N0 6476164 and 6476163 and payment has paid through ebanking only one product 6476164 has received through courier till date i dnt know why the other item has delaid.