[Resolved] Naaptol.com — fraud by naptol .com | |
I HAVE PLACED AN ORDER IN NAPTOL.COM FOR 5 IN 1 AIR SOFA BED AND ALSO GOT DELIVERY OF THE PRODUCT BUT THAT WAS NOT OF GOOD QUALITY AND HAS LEAKAGE FROM DAY ONE, REGARDING THIS I AM COMPLAINING FROM LAST 25 DAYS BUT ALL IN VAIN, THEY ARE NOT RESPONDING AND ALWAYS SAYING THAT THEY WILL CALL ME BUT I HAVE NOT GOT A SINGLE CALL FROM THERE SIDE, I AM VERY TENSED AND WORRIED BECAUSE MY RS.4OOO/- HAS WASTED PLUS CALL CHARGES ON DAILY BASIS, PLEASE HELP ME TO SORT OUT MY PROBLEM. Was this information helpful? | |
Feb 23, 2017 Complaint marked as Resolved Verified Support May 22, 2010 Naaptol Online Shopping Customer Care's response Dear Customer, Would request you to kindly provide us with your order number or mobile number so that we can help you effectively on your complaint. You can also reach us at our customer care number i.e. [protected] Thanking you in anticipation. Regards, Naaptol Customer Care Verified Support May 31, 2010 Naaptol Online Shopping Customer Care's response Dear Customer, We sincerely apologise for the inconveniece caused to you. We are working on your complaint and in next 7 to 10 working days you will recieve your product. Thanking you in anticipation. Regards, Naaptol Customer Care. | |
 102 Comments | |
Comments
On 25th may i order set of 3 indigo jeans from naptol on 25th afternoons i got my product then i see the ceap quality of product and call to customer care of naptol and said i want my cash back nd take ur product they replied that call to aramex correar company then on 27th may aramex employee collect that product from me nd give me a slip nd told me that give this bar code no. To naptol customer care . i just what they said on 1 june i call to napltol for cash refund then they answer that sir we didn't received the product in the wearhouse i said ohk the i call them on 3rd jaune they give the same reply then on 4th june they got my product nd on 6th they issue a voucher refund but i dont want any vouncher bcz i dont want to shop through naptol
After day i call daily or by skiping 1 day for my cash refund they always reply that u recievied the vouncher or we forwarded ur complain company will call u in 24 to 48 hours the hours not come till date on 12 i decided that tomorrow go to the naptol office i just go to the office given on the naptol site 3/305 girdhar marg, malviya nagar, jaipur in this address no office found nd oonly this is is a residential property on that time standing outside of that address i call to naptol customer care they said that there had no office in jaipurjaipur, company will open the office shortly. Nd of cash refund we will call u in 24 to 48 hours.
Kindly help
After day i call daily or by skiping 1 day for my cash refund they always reply that u recievied the vouncher or we forwarded ur complain company will call u in 24 to 48 hours the hours not come till date on 12 i decided that tomorrow go to the naptol office i just go to the office given on the naptol site 3/305 girdhar marg, malviya nagar, jaipur in this address no office found nd oonly this is is a residential property on that time standing outside of that address i call to naptol customer care they said that there had no office in jaipurjaipur, company will open the office shortly. Nd of cash refund we will call u in 24 to 48 hours.
Kindly help
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sunglasses
My order number is 8537718. I have ordered blue color sunglasses but instead I got some black color and the size is of kids size.the website showed that it is a free size