Show menu
Close
FAQ FAQ Sign in Sign in
Close
ADVERTISEMENT

[Resolved]  Naaptol.com — Cell phone found defective , returned back, either got back replacement for the refund

I lodged complaint with Naptol.com, ( Case ID 7194) I haven't got replacement nor any definite answer despite my repeated e-mail / phone call reminders since 7th Oct 2009, Now I felt cheated and harassed by the Naptol.com.
ADVERTISEMENT
Complaint marked as Resolved Aug 14, 2020
Complaint comments  12 CommentsShareTweet

Comments

very bogas company with low standards products
BIG FRAUD COMAPNY.SENIORS SIT IN THEIR CABIN WITHOUT RESPONSIBILITY.JUST DOING FRAUD.
I RECEIVED HIS MOBILE PHONE . BUT MOBILE WAS DIFFFECTED. SCREEN TOUCH IS NOT IN WORKING CONDITION. MOBILE SWITCH ON AND SWITCH OFF IS NOT WORKING WELL. MWYORDER NO IS :->27052.

SO PLEASE KINDELY SEND OTHER NEW A GOOD MOBILE. ON MY ADDRESS. MY MOBOLE IS IN WARRENTY PERIOD.
REGARDS:-> GOPAL G SINGH
MOBILE NO:-> [protected].
kindely an you know that i received your deffected e phone.
call me :-> [protected].
ADVERTISEMENT
DEAR SIR,
AS YOU KNOW THAT AGAIN IN 2ND TIME MY MOBILE SEND WITH DEFFECTED. 1)SCREEN TOUCH AND MOBILE SWITCH ON AND OFF BUTTON IS NOT WORKING. KINDELY YOU CALL ME ON MY NO:- [protected]. IAM WAITTING YOUR CALL ONLY.
MY ORDER NO IS:-> 67052.
MY MOBILE NO IS->[protected].
this accosiation is not of a waste.
Dear Sir,

I have bought a Boss mobile phone with Naptol.com and i got a faulty
set with no inbuilt memory and 2nd day of recieving it i have send it back to trader and informed naptol as i recieved that order in Goa but as was there for a few days and i left for home delhi, i called up Naptol regarding my change of Address od delhi and not even one time but more than 20 times that please snd my product to my delhi address and everyone in Naptol customer care told me that yes sir we have updated your address
and u will recieve it on your Delhi address and atlast when i called customer care yesterday one of the guy gave me the Airway bill number of Blue Dart Courier that it has been sent through this, and when i contacted Blue Dart they said that your product has been sent to Goa address, it was so harrasing, and Blue Dart told me that if Naptol will send us mail of change of address of delhi we will deliver it to u there, but i have called Naptol 5-6 times since yesterday to mail Blue Dart but till now they have not sent any mail to them and my product is lying in Blue Dart Goa branch, i am so surprised that they r even not bothered to simply just mail my address to Blue Dart so that i can get it at my Home in delhi.
i request you to please look into it seriously and please do needful for me, as i will be very grateful to yo.
Thanks & regards
AMAN. AMOLA - My order Number is - 197609.

Mobile - [protected]
Land Line[protected]
Dear Sir,
I Booked my order for K28 touchscreen Multimidia Mobile after receiving confirmation from on of Naaptol Executive that this Mobile don't have any China Technology after Five days i reconfirm towards said matter than one of their executive told me that K28 Mobile totaly have China Technologies so now how may i trust on them and sugges me how may i canceled my Entire order???? because i don't want this handset from them...

Kindly sugges me as soon as possible..
ADVERTISEMENT
mera naam lajpat singh [protected] ([protected]@rediffmail.com) new delhi hai maine aap se e3300 phone kiya tha 6/04/2010 ko wo defected nikla maine wapas beja 30/04/2010 ko abhi tak koi jabab nahi aaya kya mai apna phone / payment, bhul ja u mai ye es liye kah raha hu ki aabhi tak koi responce nahi mila phone karta hu kahte hai call aa jayegi abhi ntak to koi call nahi aai batao main kaya karu
mera naam lajpat singh [protected]([protected]@rediffmail.com) new delhi hai maine aap se e3300 phone kiya tha 6/04/2010 ko wo defected nikla maine wapas beja 30/04/2010 ko abhi tak koi jabab nahi aaya kya mai apna phone / payment, bhul ja u mai ye es liye kah raha hu ki aabhi tak koi responce nahi mila phone karta hu kahte hai call aa jayegi abhi ntak to koi call nahi aai batao main kaya karu
i have received the mobile phone BOSS, but moblie was diffected the problem was battery backup and mobile switch ON and switch OFF is not working well my order No is:-141840, and imhave speak with your executive and the return the diffective pices they give the complaint no:-50571and send the courier no:-V02654157 DTDCplus after 15day i call to your executive i have send the courier have you received the told me the courier is miss placed and the told plz provide the courier details we get back to you.kindly look in to this and resloved earliest.
kindly send the new good mobile with WARRENTY PERIOD.
Rgds:-SK.Jameer Basha
MOBILE NO:-> [protected]

to cancel my order

Hello sir,
I want to cancel my order in naaptol. My order no:6910124
I have accidently ordered a nikon coolpix camera from naaptol by cash on delivery.
So pls cancel my order.
ADVERTISEMENT

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    Customer satisfaction rating
    62%
    Complaints
    1675
    Pending
    0
    Resolved
    1021
    Naaptol Online Shopping Phone
    +91 92 2353 7000
    +91 14 1402 4376
    Naaptol Online Shopping Address
    Number 11, Conopus, Kabra Galaxy Star-I CHS, Brahmand, Azad Nagar, Thane, Maharashtra, India - 400607
    ADVERTISEMENT