[Resolved] Naaptol.com — corrupted product | |||
I have booked a Karbon Tab on Naaptol and the order no is 3979538. They have sent me the product on 28th of may and it had a display problem. I called them up and they said if i sent it back, they would replace it in 15 days, I have sent back the product on 1st June by blue dart AWB [protected]. A person name by khanna received it on 4th of June, Untill now they did not replace the product and I call them daily and they say it would take another 15days. Please help me in this regard Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 2 Comments | |||
Comments
It is one month now they dont even care to call me back and I am leaving INDIA on 4th July, Naptol is cheating people and robing them,
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+91 92 2353 7000
+91 14 1402 4376
Number 11, Conopus, Kabra Galaxy Star-I CHS, Brahmand, Azad Nagar, Thane, Maharashtra, India - 400607
As per our telephonic conversation you said that you have sent product for replacement at our warehouse address.
We regret for the prolonged delay in dispatching the replacement, please accept our apologies at this incident.
We have escalated the issue to our concerned logistics and vendor team and awaiting a revert on the same.
Request your patience in the interim.
Thanks & Regards,
Customer Care
Naaptol Online Shopping Pvt.Ltd.