Naaptol.com / Insect Killer 1+1 — WRONG CHARGING FOR ORDERS

Address:

Raigad, Maharashtra

I had purchased an insect killer from NAAPTOL site. from there hot deals section, which says buy an insect killer and get 1 free in 999+ 199 handling charges.
I did as they said. and when i received my parcel on 30th september 2011, it was not in good condition and when contacted the customer care they said return it and they will return my money in 21 days...whereas the site says 10-15 days.

Other thing i asked them who will pay for the courier and customer care said they will sent me the SMS mentioning the name and address of the courier company which will not charge me anything...but still now got my address(its been 3 days).

And when i saw the cover of the insect killer it shows the MRP 435/-(including all taxes), so if i buy it from the regular supplier it should be 870/- for 2..whereas i have been charged 1198/- for 2. which is 328/- higher than the normal price...then where is the deal ????????

Even i wrote the same issue to their CEO, but in vain

Please take necessary action against such sites and their founders so that innocent people should not be cheated in near future.....