[Resolved]  Naaptol.com — Received Dead peace of mobile

Reacived Dead peace of mobile
Mane Naaptol per spice qt-68 mobile order kiya jiski price-2259/- hai vo muje[protected] ko reacived hua.. mene jase he box open kiya aur mobile on kiya to vo on nahi hua mene usi time naaotol call center per call kiya to unhone kaha ke 4-5 hours ise charging per laga do on ho jayega mene same process kiya lakin mobile on he nahi hua vo puri tarah se dead handset tha. mene dubara vaha call kiya to unhone kaha ke aap ye mobile vapas bej do within 10 days mai dusara mob aapko mil jayega. mene[protected] ko vo mobile bhej diya lakin aaj[protected] lagbhag 20 din ho chuke hai ab tak unka koi reply nahi mil raha hai aur is bich me mai inhe bahut baar call kar chuka fir be abe tak inke paas se koi response nahe mil raha hai..na to ye cash vaapas bej rahe hai aur na he mobile bej rahe hai... jab be call karo to bolte hai ke hane aapke complain forwerd kar de hai 2 din me aapko result mil jaega lakin abe tak muje na to mare pase vapas mile hai aur na he mobile mai bahut pareshan ho gaya hu...

Mobile Spice qt-68
Amount 2259/-


Thanks & Regards
Ashwani Ahuja
+91-[protected]

Dear Customer,

As per our telephonic conversation you said that you have sent product at our warehouse address for replacement.

However, we have escalated issue our concern vendor team & they will dispatch the product within 7-10 working days.

Do write us back at [protected]@naaptol.com if the replacement is not received in 7 to 10 working days or call us at [protected] for further assistance.

Request your patience in the interim.


Thanks & Regards,

Customer Care
Naaptol Online Shopping Pvt.Ltd.