[Resolved]  Naukri.com — Poor non responsive customer service of Resume Development team / Resume flash team

Address:Bangalore, Karnataka

Naukri.com ,....poor service ... after taking payment the just forget the costumer ...their customer service sucks ...they have not addressed my problem ....after taking the payment they have not given proper service

Here is the detail of last complaint i sent to [protected]@naukri.com...



Hi
I got this mail from resumespruce.com

Actually i have submitted my resume/cover letter corrections on 4th June to Mr. Ankit Dhyani
Here is the detail


[protected]@resumespruce.com
Tue, May 31, 2011 at 10:26 PM



Sanjay Shrivastava
<sanze.[protected]@gmail.com>
Sat, Jun 4, 2011 at 4:17 PM
To: [protected]@resumespruce.com
Cc: ankit.[protected]@naukri.com
Reply | Reply to all | Forward | Print | Delete | Show original
Hi
Please find that changes in my review comments
call me if you face and problem
send me a copy and get confirmation before uploading and finalizing

Thank You
Sanjay
[protected]


To: [protected]@resumespruce.com
Cc: ankit.[protected]@naukri.com
Reply | Reply to all | Forward | Print | Delete | Show original
Hi
Please find that changes in my review comments
call me if you face and problem
send me a copy and get confirmation before uploading and finalizing

Thank You
Sanjay
[protected]



While actually I logged a complaint:- but no action taken

Complaint details are:

Sanjay Shrivastava
<sanze.[protected]@gmail.com>
Thu, Jun 2, 2011 at 10:35 AM
To: [protected]@naukri.com
Cc: Ankit dhyani <ankit.[protected]@naukri.com>, [protected]@resumespruce.com
Reply | Reply to all | Forward | Print | Delete | Show original
Hi
My customer details are

Customer Code: 110519CS492815
Latest Transaction: 110519TS[protected]/05/19)

below are the numbers i got from naukri




Resume Development Team
Board Numbers:[protected] / 364 / 365 / 333
Timings: 9:30 a.m. to 6 p.m. (Monday-Saturday)

Vertika Singh
Resume Development Team
Tel: 0120 – 4784352


but unfortunately nobody picks the call at this number

And moreover my point of contact "Mr. Ankit Dhyani" will never pick up my call or respond to my messages
his details are:

Ankit Dhyani
Ph# [protected]
E-mail:- ankit.[protected]@naukri.com

I am writing this details to improve your service so get me the benefit what i have paid for ASAP

Thank You
Sanjay
[protected]



So please address this issue and take corrective actions ASAP

Thank You
Sanjay
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Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Dear Mr.Shrivasatava,

With reference to the post, we have asked your Resume Developer Vertika Singh to call you tomorrow at 4pm to discuss your CV.

Please revert in case of further assistance/clarifications.
Regards,
Team – Customer Care
Resume Services
Naukri.com
Contact Numbers:

Toll Free Number[protected].30 AM to 6.00PM)
Board number[protected].30 AM to 6.00PM)
International Clients - +[protected].30 AM to 6.00PM) IST
What are those [censored]ing numbers for... ? They serve only paid users...what about free users and their problems...

LET JAN LOK BILL COME...AND I WILL BE THE FIRST TO LODGE A CASE AGAINST NAUKRI.COM

I can see that as paid users you both are facing so much with Naukri.com imagine what free users like me are going through. Many do not write in here for their issues.

NAUKRI.COM IS THE WORST WEBSITE EVER TO HAVE EXISTED HERE. Sadu campaign SHOWS THAT IT IS SOOOOO SAAAAAAD ABOUT THEMSELVES...THATS ALL.

Delete your profile in Naukri and hook on to Times jobs and Monster - they are far far better !!!

- NCS
Past Free User on Naukri

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