Neeta Travels — VERY BAD SERVICE

Address:

Nashik, Maharashtra

I had to reach Mumbai for an urgent work. so i opted for Neeta travels bus which had to report at 7 Pm at Muktidham. I reached well before time at 6.15 Pm at the pick up time. MEANWHILE AS USUAL I HAD RECEIVED A MSG FROM NEETA WITHOUT PROPER DETAILS OF PICK UP POINT AND WITHOUT THE ATTENDANTS NUMBER. THE ONLY NUMBER AVAILABLE WAS SHIRDIS OFFICE NO. OF NEETA. SO I CALLED THERE AND ASKED ABT THE BUS THEY GAVE ME DRIVERS NO. WHICH WAS APPARENTLY SWITCHED OFF. AFTER TELLING THE OFFICE PEOPLE THEY SAID DON WORRY THE BUS WILL COME BY 7.15 PM. I KEPT WAITING AND CALLIN THEIR OFFICE IN BETWEEN. FINALLY I GET A CALL FROM NASIK'S NEETA OFFICE ASKIN WHER WAS I? I SAID I M AT MUKTIDHAM STOP THEY SAID DRIVER WAITED FOR LONG FOR ME BUT I WAS NOT THEIR. WHEN I BLASTED THEM THAT DRIVER SHOULD HAVE CALLED ON MY NUMBER. N I WAS WAITING SINCE AN HOUR THEN HOW D DRIVER IS SAYING THIS? THEY RUDELY SAID ITS NOT OUR PROBLEMS YOU SHUD HAVE CO ORDINATED WITH SHIRDI PEOPLE. BLAME GAME HAD STARTED... SHIRDI OFFICE PEOPLE WERE QUITE POLITE THEY SAID THEY WITH ARRANGE OTHER TICKET. BUT WAS ABT THE TIME. I CUDNT HAVE REACHED AT WAT TIME I HAD. Y CUSTOMERS HAVE TO ADJUST? AWFUL EXPERIENCE. TRAIN IS ALL TIME D BEST