[Resolved]  Nepal Pilgrim Travel — POOR SERVICE

Address:Chennai, Tamil Nadu

We opted to travel to MUKTHINATH. The lady at NPT(Nepal Pilgrim Travel) , who proclaims as a Managing Director of NEPAL TOURISM (Direct Appointment by the King) boasted of the AC bus service, Delux hotels, Advance Flight bookings, excellent south indian food, etc etc. But to our surprise, nothing was provided. Not even ONE of the aforesaid thing ws provided. The 60 Passengers, who were together were broken into small groups of 5 to 2 and made to fly in seperate flights to Jomsom. The wrst part was 10 o[censored]s didnot get flight boarding pass. Amidst this a co-passenger, died on the way to Jomsom. The lady and husband, the TOUR OPERATORS went into their hide out making the young NEPALI chaps to loook after us. Till we left Kathmandu after 4 days we were not able to see her. What a beautiful co-ordinator. The hotels, wow!!! a thrilling exp .... doesnt have locks from inside (both on the main door and bathroom)... just a 40 W bulb .. Tube lite patti remains vacant.... stinking toilets,.... The excellent part was SOUTHINDIAN food.... cooked just a day b4, put in small "DAVARA" sized containers for afternoon... Forturnately, unlike the organisers, their boys were bit co-operative (may be they were forced to be). OUR HUMBLE REQUEST ....DO NOT PREFER THEM FOR NEPAL TOUR.
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Aug 13, 2020
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very poor quality of food, hotel selection and saddistic tour manager
will never travel with them
will tell all friends also
pl check them for quality of service
Extremely Unprofessional Discourteous and Insensitive. Have never witnessed such an uncaring Tour Organization. Poor ethics. Pathetic hotels and strenuous scheduling. Senior Citizens may keep away.
BEST TOUR OPERATOR FOR SENIOR CITIZENS
I AND MY SISTER FROM SINGAPORE TRAVELLED WITH NPT LAST YEAR TO NEPAL
WE WERE VERY MUCH SATISFIED
THIS YEAR WE TRAVELLED TO DWARAKA TOUR
WELL ORGANISED TOUR
GOOD COOPERATIVE STAFF
FOR ANY DOUBT CONTACT ME AT [protected]@gmail.com
i strongly recommend NEPAL PILGRIM TRAVEL TO ALL SENIOR CITIZENS AND
LADIES TRAVELLING ALONE
best tour service provided during our mukthinath helicopter tour on 9th of may 2017

mr. s. v venkateswaran
trichy
Dear Sir/Madam,

Namasthe.

we family of 6 members had been to Nava dwaraka yatra by flight with Nepal Pilgrim Travel chennai on 28th of April 2017.

There was a option by train, but we took the flight option. The tour cost was 18500 Per Individual.

The cost included practically everything except our flight tickets - onward to Jaipur and back from Ahmedabad to Chennai

On our request Nepal pilgrim travel chennai booked our flight tickets in indigo and we paid 8780 Rs for a to and fro ticket.

Right from pickup at Jaipur airport and until drop at Ahmedabad the Tour manager Suresh Kumar and kitchen crew

accompanied us. Hotel rooms provided were decent enough and planning and execution of the tour was simply

wonderful, we were never too late. Food served was Good and homely.. Eventhough a buffet was not provided to us.

Quality of food preparation and taste was good, most importantly no stomach upset during the travel.

we could completely full fill our Tour agenda without hassle return back home safely.

Special arrangements were made at Matrugaya for performing religious rites for my Mom.

my grandmother who is 84 years is very happy to have all the darshan. Local rickshaws auto were arranged by Npt for elderly pilgrims.

we are strongly recommend Nepal pilgrim Travel, chennai for a hassle free trip to pilgrimages especially for senior citizens.

Ms. Brindha
My wife and I joined the tour organised by the Nepal Pilgrim Tours mainly to Mukthinath and other holy places in U.P conducted by the Nepal Pilgrim Travel in May 2017.
The only positive is their extensive coverage of many places both pilgrim places and other attractions. My comments on the other aspects are:

Food.

The worst. The quality can be gauged from the fact that they engaged a drunk in their cooking staff and used Dalda vanaspathi as cooking medium. Of the 15 days of tour, they served tomoto chutney for 10+days morning, afternoon and night. They hardly served any vegetables. Most people suffered from stomach upset.

Accommodation

As they invariably reach the destination of the day after mid night, and invariably compelled us to vacate the room in the early morning irrespective of the time the bus actually left the place we had to carry our luggage to and from the 1st and 2nd floors as early.
Further I suspect the rooms are taken on hourly basis which explains the reaching late and vacating early. May be for the same reason the bus is driven so slow even fully loaded multi axle trucks overtook our bus in plains and in ghat roads in Nepal.

Public Relations

Both their Manger of the Tour and his assistant were rude.
In short avoid this travel organisers.
Yes! This lady Geetha thinks she is the Boss of all tourists and is bit delirious in her behaviour. We went for the Kailash yatra in 2014 and there was no communication as to the visa etc before the tour. Our passports were held up at Delhi but we were asked to proceed to Kathmandu .Those without Voter card were subjected to torture at Airport.
Of Course the Nepal agents were initially good. But we were made to travel from the Tibet border to Kathmandu in Non AC vans cramped with the luggage's of food items n staff.
It was a mixed back! But the arrogance of the lady is a fact and she lacks courtesy!
Perhaps most of these travels are like this!
You should feel lucky if you don't hv any pbms
Shiva
excellent tour operatour for nepal mukthinath.

divya madam did a yoman service to us.

good quality food and neat accomodation was provided
recently went to kailash yatra with them. well organised . no complaints at all.
food was superb and of good variety.- balasubramanian- seerkazhi

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