NEXT, Vashi, Navi Mumbai

NEXT, Vashi, Navi Mumbai — Misbehaviour by Sales Manager of NEXT

D

deveshm

from Mumbai, Maharashtra

Jun 12, 2012

Address: Mumbai City, Maharashtra

Hi,

I have purchased one Samsung fridge from Next Showroom at Vashi, Navi Mumbai before one month. I have spoken to Sales Manager (Mr. Mukesh - [protected]) and he told me that he'll deliver the fridge next day and i got it. He also told me that he'll also deliver fridge stand. But he didn't delivered me fridge stand till date. I called him 7-8 times and he said to me that i'll deliver it to you by tomorrow. But he didn't delivered me yet. Yesterday he was supposed to delivered it and he called me at 11 PM in night to confirm the address.

Please let me know why i didn't revived my fridge stand yet. Why i have to call him 7-8 times just for a fridge stand.

I didn't get my fridge stand till date and that person has no regret regarding this. I am mentally very stress because of this.

Please take an appropriate action from your end.

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Comments

Samsung India Customer Care

from Pune, Maharashtra

Jun 12, 2012

Dear Customer,

Thank you for becoming a patron of Samsung product and writing to us

We sincerely regret the inconvenience caused to you. With reference to your query, kindly provide us your address details along with contact numbers so that we may forward your complaint to our department concerned.

Thanking and assuring you for best services always.

customer Satisfaction
Singh.[protected]@partner.samsung.com

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D

deveshm

from Mumbai, Maharashtra

Jun 13, 2012

Hi,

Thanks for your quick response.

Address: Flat No: Devesh Mishra, 103, A Wing, Vrindavan Chs. Ltd., Plot No - 11, Sector - 29 C, Airoli, Navi Mumbai - 400708

Contact No: +91 - [protected]

Looking for a quick action.

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