[Resolved]  Ngpay — refund of cash

Sir, My self sohan lal serving in air force. My complaint is that on 15 June 2012. I tried to book a spice jet flight on ngpay ( known as jigrahak mobility solutions)through net banking but by mistake my transaction two times failed and my total cash[protected]x2) was deducted from my SBI account number [protected]. After that I make a complaint to ngpay customer care but they said that money was not received by ngpay, than I approach to my SBI home branch ( Sbi suboroto park-new Delhi ) and give written complaint 2_3 times but they said that my money was transferred to ngpay account .but real thing is that till date my total money 11960 was not refunded. And both ngpay and sbi branch not taking satisfactory action. Sir please help me.

My ngpay id - [protected] My sbi a/c no.- [protected]

Thanks