[Resolved] Ngpay — REFUND PROBLEM | |||
NGPAY "MALL ON MOBILE" , PROVIDE A SERVICES THROUGH WHICH A REGISTER PERSON CAN PAY THRUGH THEIR MOBILE APPLICATIONS BY REGISTERING THEIR DEBIT/ CREDIT CARDS ON 19DEC 2012 , I HAVE TRANSFER INR 500/- TO PAY MY POSTPAID BILL BUT UNFORTUNATELEY I WAS NOT AWARE THAT NGPAY IS NOT AUTHORISED TO PAY POSTPAID BILL , NEITHER THEY MENTION ANY WHERE , AS I MADE THE PAYMENT MY AMOUNT HAS BEEN DEBITED TO MY BANK BUT SAME IS NOT NEEN TRANSFER TO PAY MY UTILITY BILL AS IT WAS POSTPAID , I FILE COMPLAINT TO NGPAY , THEY ASSURE ME THAN AMOUNT IS BEEN REFUNDED TO MY ACCOUNT WITHIN 7 WORKING DAYS BUT UNFORTUNATELY NO AMUNT IS BEEN REFUNDED YET Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 1 Comment | |||
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We regret the inconvenience caused. Please provide your ngpay transaction id/ngpay id. We will check the refund status and update you.
Thanks and regards,
Team ngpay