[Resolved]  NIIT — CCNA course

Hi Maithili,



As per the Telecon . The Solution for our problem has not been provided till Monday (27 Oct). So kindly request you to refund our money. Raise the issue to whomsoever it concerns. And please inform us when it is done. The ETR given by you is 10th Nov. I hope atleast this could be done on time.



And Please Note that during our sessions we have only completed ICND 1. Either provide us the Sessions for the course as promised Or Refund us the Half of the money Excluding Voucher. Kindly suggest us as soon as possible.





Reminder :- My balance Fee which I have paid extra to NIIT has not been refunded. Kindly request you to prepare the cheque for the same and inform me when it is done.

Thanks & Regards,

Yogendra Gangrade


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From: Yogendra Gangrade //Kotak /Bank
Sent: Saturday, October 25, 2008 1:30 PM
To: Dipali S Gupte; 'Maithili M. Datar'
Cc: 'Richa Sehgal'
Subject: FW: Exam dates for CCNA.



Dipali/Maithili,



Have tried your nos. many times but again usual no response. At below some guy picks up phone & tell’s you are not at the office?. Have you got any messages of mine? And if you were busy traveling . Is there no other NIIT person who can make us aware that Labs are cancelled !!. This is too much we cant take this anymore!

We are frustrated of this!! Inspite of so many request we never got solution or good response. I have strictly mentioned in my earlier mail that we want resolution before 24th Oct.And it was even promised to Amit on telephone by Richa that a solution will be provided to us within 2 Days. But still no response…. What are we supposed to do in that case? How can we prepare and give the exams 2-3 days. This only shows careless attitude other than not having guts to stand up and own the problem. We want our Money back just raise this issue to whomsoever it may concern. We would come at your office as soon as possible.



Regards,



Amit, Yogendra, Rupesh.






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From: Dipali S Gupte [mailto:Dipali.[protected]@niit.com]
Sent: Wednesday, October 22, 2008 2:33 PM
To: Yogendra Gangrade //Kotak /Bank
Subject: RE: Exam dates for CCNA.





Dear Yogendra,



Yu can appeared for the exam by this Month End. but still final confirmation is not yet come to me. Do yu received any vocher mail frm Cisco ??? wats d date ?? i was traveling past 2 weeks so i cudn be in touch.

Sorry that Vlabs schedule by me r canceled without knowing me. planned to schedule aft 2 days . would u be like to join it ...??

for any Query come down any time betw. 1 pm to 9pm. I'll get back 2 yu asap. Till keep studyin..

AL D BEST.





Best Regards,

Dipali

67217750


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From: Yogendra Gangrade //Kotak /Bank [yogendra.[protected]@kotak.com]
Sent: Wednesday, October 22, 2008 2:16 PM
To: Maithili M. Datar; Dipali S Gupte
Cc: Richa Sehgal
Subject: RE: Exam dates for CCNA.

Dear Maithili,



The same excuse is given to us again and again. Does it take so long to get reply from HO? Its almost 25 days we have been continuously raising this issue and the reason for mailing you is because no one is ready to talk on phone. By listening our name itself we are kept on hold and no one responds after that. And as mentioned in my earlier mail Deepali’s number is not reachable then how can we communicate? Below reason is not acceptable we tired of listening same excuse again and again. This is being pending since last 2 months.I have disclosed this matter to every person in the staff I have known but still I m getting same excuses. Remember if we don’t get reply before 24th Oct. NIIT Staff will be responsible for this. And we would ask to refund our money. Kindly try to sort it out as son as possible. Amit and Rupesh are facing serious issues because they cannot apply for job because of this it is affecting their carrier. It is our very much kind request to you pls pls help us on this matter.

This is our final request to you in future we would never ever turn towards NIIT any course or assistance.



Thanks & Regards,



Yogendra, Amit, Rupesh .






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From: Maithili M. Datar [mailto:Maithili.[protected]@niit.com]
Sent: Wednesday, October 22, 2008 1:09 PM
To: Yogendra Gangrade //Kotak /Bank; Dipali S Gupte
Subject: RE: Exam dates for CCNA.



dear yogendra



iam coordinating with ho and will surely get the solution meanwhile dipali is trying to reach out to you plz try to communicate with her



dipali : forwarding the same email to you plz coordinate with him





Regards,

Maithili








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From: Yogendra Gangrade //Kotak /Bank [yogendra.[protected]@kotak.com]
Sent: Wednesday, October 22, 2008 12:49 PM
To: Maithili M. Datar
Cc: Richa Sehgal
Subject: Exam dates for CCNA.

Hi Maithili,



In context to the below mail we have not received any updates regarding exam voucher. On telephonic conversation with Pratima (technical head) she said it not her concern and for this I have to contact with Richa and Deepali which were on leave till 20th October. We have been continuously trying to contact Deepali but her phone is not reachable. On contacting to Richa we are said that it is not her concern also we have to contact Pratima for this now she is on leave for 10 days so whom we are supposed to contact for help? We were promised that we will be given Labs?. No action was taken on that also. Now our Exam voucher is valid till 30 Oct only. And still we are struggling for Exam dates? And no support available from your end it is very much disappointing for us. In case of loss whom we are supposed to blame?. The Students which have given exam on 24th Sep. had suffered due to same but still no analysis has been done on this. Instead of making so many requests no solution has been provided to us! This kind of behavior will not be accepted any more. Kindly provide us with a solution at the earliest or else suggest us some legal action to refund our investments (10, 500). We have already wasted enough time on this.



Note: - Exam date suitable for us is 29 or 30th of Oct.



Regards,



Yogendra ([protected])

Amit ([protected])

Rupesh ([protected])





From: Yogendra Gangrade //Kotak /Bank
Sent: Thursday, September 25, 2008 4:20 PM
To: 'Richa Sehgal'
Cc: 'maithili.[protected]@niit.com'
Subject: Pending Virtual Labs for CCNA



Hi Richa,



Tnx 4 ur help .. Regarding voucher cancellation.

Mam our Virtual labs for CCNA is still pending from ur end . We are five students who have not appeared the exam.

Out of which Rupesh, Amit, Satish (re-attempting) & I would like to attend Labs. And Deepak is not in touch want you

to confirm with him. We have discussed and the suitable days for us will be Saturday (after 3 pm) & Sunday . Kindly talk

with your Faculty Staff and schedule Labs for us. We already made deepali aware of this. Pls do the needful & Revert back to us ASAP.



Thanks & Regards,



Amit, Rupesh & Yogendra