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[Resolved]  Nike - Shoes — Nike: No return policy


Recently we visited Nike store at Forum Mall Bangalore, India. My wife liked a pair of women sandles, she asked the price, and the saleman said "Three - Eight hundred". My wife heard it is "Three Eighty".

She found it a good price and gave her credit card, when she saw the actual invoice, she realized that the amount is actually Rs. 3800/-

She asked the sales man and store manager that she doesn't want this much expensive sandles and she want return it. Salesman said, they do not have any return policy, the only thing is, she can exchange it with something else in the store.

That was surprising that Nike does not have any return policy in India. Salesman was also at fault as he didn't told the price in the right way. If he would have said "Three thousand, eight hundred", my wife would never given her credit card for purchase.

I request Nike to look in to the matter and direct the store to accept the return.

Below is the invoice and store information.

Date: 05/11/2008

Bill No: A9/1700

Shop Name: SSIPL retail private limited,
Franchise: M/S sapna investments
Shop No. 17, Ground Floor, The Forum, Hosur Road-Bangalore-29
Complaint marked as Resolved Aug 13, 2020
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