[Resolved] Nikon Digital Slr Camera + 18-55 Lens- D40 — No Mood to Refund to Customer | |
I placed a Nikon D40 SLR camera on Indiatimes online shopping site on 02nd Jan, 08. I paid through a ICICI bank cheque. The total value of the order Rs.7785.00. The money was debited from my account on 7th Jan 08. After all the drama of amount received and amount verified, next comes the hardest part "Delivery". I started to call the customer care enquiring about the product after deduction of money from my ICICI account, I got a mail mentioning that the product is not available due to "Out Of Stock" and hence the order is being cancelled. When I placed the order it was clearly mentioned on the site that the product is 'in stock' and also still at the site (www.shopping.indiatimes.com) the same product is available for sale and it is indicated the product is 'in-stock'. Now I am waiting for refund from two weeks and the customer care people say that " It will take some time" for them to refund. The problem that Indiatimes is not at all bothered about all this. MY REQUEST TO ALL ONLINE BUYERS IS THAT -- THEY SHOULD PREFER 'CASH ON DELIVERY' METHOD RATHER THAN PAY IN ADVANCE THROUGH CREDIT CARD. My strong feeling is that the product price has been mentioned wrongly or the product price would have gone up since it was posted. The merchant is reluctant to honour the commitment and Indiatimes go hand in hand with the seller. The money thus received can be utilised as a temporary working capital for 30-40 days. Advantage the merchant and Indiatimes. BUYERS BEWARE OF THE FOLLOWING MERCHANT The deatils are: My order No.:[protected] Sub Order No.:1128007 Product Name: NIKON DigitalSLR Camera + 18-55 Lens- D40 Item No.: 1650794 Merchant Name & No.: Teknix - RO - Self COD(100724) Was this information helpful? | |
Aug 13, 2020 Complaint marked as Resolved | |
 3 Comments | |
Comments
I have submitted an idea bill through icici bank on line account but it was not delievered.my acknowledgement no is [protected]
Teknix (sometimes takes another name "Circonia") is a thief. The seller is a fraud and cheat. I had been cheated by the seller and Indiatimes shopping. They sent me a non-working dead mobile. I could not be able to refund my money
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
44%
Complaints
137
Pending
0
Resolved
58
View all 137 Nikon India reviews & complaints
+91 12 4468 8500 (Tech. Support North)
+91 22 4092 5555 (Tech. Support West)
+91 33 4021 8500 (Tech. Support East)
Plot No.71, Sector 32, Institutional Area, Gurgaon, Haryana, India - 122001
View all Nikon India contact information
Though one of the two was delivered on 12th itself, the other one was not delivered till date. Then I called the customer care today 18/01/08 and found that the stock was 'out of stock' and hence the order is being cancelled.
When I placed the order it was clearly mentioned on the site that the product is 'in stock' and also when I checked to-day (18/01/08) at the site (www.shopping.indiatimes.com) the same product is available for sale and it is indicated the product is 'in-stock'.
Now I have to wait for the refund to come which will take another two to three weeks and with my continous follow up.
The problem is I have to pay this amount to the bank as credit card bill payment is due now or else I have to pay interest. Indiatimes is not bothered about all this.
MY REQUEST TO ALL ONLINE BUYERS IS THAT -- THEY SHOULD PREFER 'CASH ON DELIVERY' METHOD RATHER THAN PAY IN ADVANCE THROUGH CREDIT CARD.
My strong feeling is that the product price has been mentioned wrongly or the product price would have gone up since it was posted. The merchant is reluctant to honour the commitment and Indiatimes go hand in hand with the seller. The money thus received can be utilised as a temporary working capital. (considering 100 people placing the order at Rs.2695) for 30-40 days. Advantage the merchant and Indiatimes.
BUYERS BEWARE
The deatils are:
My order No.:[protected] Sub Order No.:1138706
Product Name: Logitech Bluetooth Note Book Mouse V470
Item No.: 1713653
Merchant Name & No.: LOGITECH(101703)
Product Value: Rs. 2695.00
S. Ignatius Mohan