[Resolved] Nimbus Hyundai Noida — Booking amount not refunded by car dealer
I would like to inform you that, I had booked a car i10 Era with your auth showroom M/s Nimbus Hyundai,
Noida on dated 04.10.2009 & also submitted all the required documents for auto loan. Sales reprenstative
Mr. Radhey told me that without booking they can not proceed further for loan approval. I gave him
Rs. 10000/- through cheque on same day dt. 04.10.2009.
After that a long follow up with Nimbus on dt[protected] I got the information that loan file proceed
to the bank, (already submitted all the documents on dt 04.10.2009). Again after 10 days on dt.[protected],
I got the information that file rejected by three Banks named HDFC, ICICI & Kotak Mahindra Bank.
Then again I applied in MGF Hundai , Karol Bagh & finally got new car on dt[protected] through HDFC Bank.
with registration no. DL2CAE-6738. On same day I requested to Nimbus Noida to return my Booking amount, but
till today I am not getting any positive answer from Nimbus Hyundai. After a long follow up they inform me that
they will deduct Rest. 2000/- for booking cancellation charges without my fault.
Sir, You are requested pls look the matter , as a big name in Indian Auto Market pls listen a voice of your customer.
The small negligence by your dealer can ruin your market.
In this case from start date to last date , I got all fake information abt my loan & status.
All the people all time made fales commitment & fake info. All the involved people are regardless in Nimbus.
They don't bother abt customers feelings. I am residing in G. Noida & Nimbus , Noida is situated in Sector -5,
Noida (it's distance of aprox 40 KM). I called them (nimbus People) lot of time but they not responded 80-85%
time, then I visited to Nimbus so many time but they not responded positivly.
Dear Sir, This is the case of purely negligence & regardless for customer. I understand the Hyundai is doing
well in India & will do in future also, but to such type of incidents can ruin Hyundai's image in market.
you are requested pls arrange to reimburse the amount of Rs. 10000/- at the earliest possible without any diduction.
Involved Person of Nimbus.
Sales Represantative Mr. Radhey
Banking Represantative Mr. Mukesh
Banking Represantative Mr. Naveen
Thanks & best Regards
Hyundai i10 ERA
Through MGF Hundai, Karl Bagh
Financed by HDFC BANK
Complaint marked as Resolved Aug 14, 2020