[Resolved] Nimbus Hyundai Noida — Booking amount not refunded by car dealer | |
Dear Sir, I would like to inform you that, I had booked a car i10 Era with your auth showroom M/s Nimbus Hyundai, Noida on dated 04.10.2009 & also submitted all the required documents for auto loan. Sales reprenstative Mr. Radhey told me that without booking they can not proceed further for loan approval. I gave him Rs. 10000/- through cheque on same day dt. 04.10.2009. After that a long follow up with Nimbus on dt[protected] I got the information that loan file proceed to the bank, (already submitted all the documents on dt 04.10.2009). Again after 10 days on dt.[protected], I got the information that file rejected by three Banks named HDFC, ICICI & Kotak Mahindra Bank. Then again I applied in MGF Hundai , Karol Bagh & finally got new car on dt[protected] through HDFC Bank. with registration no. DL2CAE-6738. On same day I requested to Nimbus Noida to return my Booking amount, but till today I am not getting any positive answer from Nimbus Hyundai. After a long follow up they inform me that they will deduct Rest. 2000/- for booking cancellation charges without my fault. Sir, You are requested pls look the matter , as a big name in Indian Auto Market pls listen a voice of your customer. The small negligence by your dealer can ruin your market. In this case from start date to last date , I got all fake information abt my loan & status. All the people all time made fales commitment & fake info. All the involved people are regardless in Nimbus. They don't bother abt customers feelings. I am residing in G. Noida & Nimbus , Noida is situated in Sector -5, Noida (it's distance of aprox 40 KM). I called them (nimbus People) lot of time but they not responded 80-85% time, then I visited to Nimbus so many time but they not responded positivly. Dear Sir, This is the case of purely negligence & regardless for customer. I understand the Hyundai is doing well in India & will do in future also, but to such type of incidents can ruin Hyundai's image in market. you are requested pls arrange to reimburse the amount of Rs. 10000/- at the earliest possible without any diduction. Involved Person of Nimbus. Sales Represantative Mr. Radhey Banking Represantative Mr. Mukesh Banking Represantative Mr. Naveen Thanks & best Regards Manoj Rastogi [protected] Owner Hyundai i10 ERA Regn No.DL2CAE-6738 Through MGF Hundai, Karl Bagh Financed by HDFC BANK Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
1 Comment | |
Car Dealer — New Bank Account
Dear Sir/Madam ,This is regarding one of your branch located in Delhi Address Shop no. 85-86 Sarojini Nagar Market. Delhi - 110023.
I called Team Leader Mr. Nemi S Arya so many time but he dont have time to open new account for employees. and he is behaving very badily over the phone .
Pls look into the matter and do the need full.
Thanks & Regards
Pareen Arora
HR Manager
[protected]