[Resolved]  Nippon Paint — Colour fading

Hello All,

I had this terrible experince with M/s Nippon Paints.

http://www.nipponpaint.com/country/india/

We were rennovating the house and was getting the repainting done. It was said to be a "new generation" paint that came as "white base" and the local store had to add the "stainer" for the color shade. We picked the " Weatherbond" type since it was for the exterior and paid approximately 400 INR per liter for the paint.

It was fading the colour by a week after the completion. I contacted the local store, the owner listened to my complaint, and promised to help me. I lodged my complaint 50 days
back and nothing has happened since then (today is 7th Apr 2009). I shared my
experince with 2 other paint dealers selling other brands, and both told that it was very
unfortunate. The response time their brands would normally take was a week at the maximum, I was told. They sold Nerolac and Asian Paints, BTW.

So, here is my advice to all. Never buy - Nippon Paints. Stick with known brands; you
are going to save money, time and headache.

Try calling tyhese numbers:

http://www.nipponpaint.com/country/india/contact_us.html

I heard the phones ringing. Nobody answers. Quite clear, right !!

Nippon paint is just another bloody Chinese brand that wants to take
advantage o[censored]nprotected customers, like you and me in India. They would do
even shoe licking in the Europe and in the Americas.

If you have any suggestions, how to take up this to the court, let me know.

If Nippon Paints would address my grievence, I will come back and post it here.

Thanks a lot ..

tj