[Resolved]  Nissan — Nissan sunny XL

Address:

Mumbai City, Maharashtra

To,
The Regional Head/Customer relation Manager/ Head Consumer Cell/ Marketing Head,Nissan India Limited
Date[protected]


Sub- Complaint against Nissan and Orion Nissan Dealer in Vashi Navi Mumbai

Sir/Madam,
I had booked a car-Nissan Sunny XL(Petrol) (Browns grey ) on[protected]Receipt No.- 1355 cash Am Rs 1,00000 on the time of Booking ) & Receipt No.- 1516 Am Rs 6,72704 after 40 days, at Orion Nissan Vashi Navi Mumbai, During the booking i was promised that they will delivery the car within 40 days of booking, so i decided to go for Nissan Sunny petrol as the diesel was getting late.

On the 40th day they called me & said that the car is in Transit & they will deliver the car within 10 days so kindly deposit the remaining balance of Rs 6,72704. ASAP
So on 10th march2012 i transferred the full loan amount..
Now as per the 1st written promise i should have revived the car by 15th of march, but since there was no reply i called then again on 15th they said we will call you once your car is here. the car is in transit.
on 18th march i went to their office & there i spoke with their team leader, some how he convinced me that car is in transit today so it will be delayed for another 15 days.this time he had given in writing & stamped this was his 2nd written promise.
now on 28th march when i called up they said we dont know what is the status of your car & hence it will further delay, so then i decided to speak with their General Manager & ask him where is my car exactly . now again he some how convinced & promised me that you will get your car on 3rd of April2012 this was their 3rd promise...
so when i called then on 2nd april to know about my status ..they are still saying me that the car will still further delay for another 15 days....that means delivery after 80 days....for a petrol car..
on the 2nd april The General Manager said me that if you cancel your booking you will get your full money with interest, & on the evening The CRM of that Orion Nissan call me up & says the car is delayed, if you want you can cancel your booking, but we will not refund your interest rate for the loan amount.
This time i lost my temper & decided to complaint against them on consumer court.

The Dealer( Orion Nissan ) has cheated me & took the full amount of RS 7,72704 by giving me a wrong information of that the car is in Transit, or else they had sold my car to some one else for higher price.
Now I want them to Compensate for the money which i had taken loan amount from the bank at 12% interest rate + loan cancellation amount + the 65 days of time they have wasted & upsetting my mind & plans of holidays. I want then to Compensate at least an Rs 50,000 for the inconvenience.