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[Resolved]  Nokia 5310 Xpress — Hanging problem

Hi,

This is Vindhya,

I bought Nokia 5310 Xpress music on June 30, 2009 and after two month i found hanging problem in this set. I have sent it to customer care but nothing is resolved within 12 days.

Now I have re-send this to nokia customer care on March 09, 2010 and within 2 hours i receive a call from nokia customer care that is your set has been repaired. but i show them the problem then they ask me about purchase slip i dot it. Now they say that some probmlem in your battery then i ask to replace or repair. They are saying that you warranty has been expired.

And I think my handset's battery is ok, they don't want to repair my handset because they inforce me to renewal of warranty period.

This is my first experince about nokia product so I have decided that never bought any Nokia product for my house of office.

[protected]
Details of Nokia Service Center
[protected]
2. NRI Communication
Address: O-9 , 1st Floor Lajpat Nagar - 2, New Delhi
Phone: [protected]
Email: [protected]@nokiacareindia.com
[protected]
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Complaint marked as Resolved Aug 13, 2020
Complaint comments  2 CommentsShareTweet

Comments

NOKIA 5310 — hanging problem

sir, i purchased nokia 5310. but s soon s i purchased it, it started with hanging problem. i hav given my set in indore to gayatri communication. they have send my set to bhopal. i m need of my set very urgently. but its getting late day by day.
plz help me to get my set s soon as possible

Nokia 5310 Xpress — NOT CHARGING

DEAR NOKIA, I HAVE PURCHASE a new nokia phone
sr no [protected]
Product code 0565586
INstrument type Phone
Tech Type GSM
After purchase 3 days it got charging problem so i got it at Nokia care center & submited it on 5th july for repair, Nokia care given me repairing time for 20 days but Nokia care center's people not given me satisfactory answer
So i am very underestimet.
NOKIA has its own reputation but it shown bad impression on its estemed customer.
Pl do need ful & give me proper reply.
I AM VERY THANK FULL TO YOU.

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