[Resolved] Nokia — NOT SATISFIED BY CUSTOMER CARE ON NOKIA CENTRE
Let me introduced myself, I am Dattatraya G Bhosale. I have purchased mobile of Nokia Model No 1661 on 04th April 09 of Rs 1875 from Prince Telecom, 213, Anant Building, Princess Street, Marine Lines, Mumbai - 400002 email id : [protected]@gmail.com.
I purchased mobile on 04th and on 06th of April Mobile Display was Mechanically broken, I was surprised hardly two days passed after new purchase and i faced problem. I rushed to the Shop (Prince Telecom ) and showed the problem arised they advised me to go to the customer care. I went to Nokia Care (FONECITY) 214-c Sethna Bldg, Prince Street, Marine Lines Mumbai - 400 002. email [protected]@nokiacareindia.com. I showed the Cell Phone to them they started arguing with me but one of the officer replied me that there is no display available with us not in Mumbai nor in Delhi office. They promised me that they will replaced my pc or change the display of my Mobile.
Till today they are not giving me proper answer.They always delay or ignore my problem, I always call up them and asked what happen regarding my compliant. But always i received negative answer from them.
Kindly adviced what to Do
I am ordinary person what should i do so they will take my complaint on high priority
Please help me
Awaiting for your kind reply
Dattatraya G Bhosale
Contact nO 22019917 / 22001506
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Aug 14, 2020Complaint marked as Resolved