[Resolved]  Nokia / C5 - 03 — Service Problem

Address:Cuddalore, Tamil Nadu

Dear Sir,

Note: My service Request Number: 1-[protected]

One week before ie:[protected] I make a complaint against Manager Mr. B. Ravinthar nokia authorised service agent "Mobile Rescue" Address : No:10, Kalai Complex, , Pudupalayam Main Road, Back side of Taluk office, Cuddalore -607001,Tamil Nadu. Ph:[protected] in Nokia digital marketing and nokia care complaint cell.

Regarding: 1)Replacement of original Digitizer, Lcd panel into Damaged parts in my nokia c5-03.

2) Replacement of Original Green lens 5megapixel camera into Blue lens Different camera.

As per the instructions given by you by phone on 30.05.2012 at 2.30pm Regarding the Nokia c5-03 service problem, I submit the phone again in Nokia authorized service center Vadalur Neyveli on[protected].



Full Address of Nokia Care Center:

Friends Communication Nokia care centre

11-A, Panruti Main Road, Vadalur, Neyveli – 607 303. Phone:[protected] Mobile: [protected]

My IMEI NUMBER: [protected]

Job Sheet Number: 2235 Date: [protected]

My cellphone Number: [protected], [protected]

My Email Id: Prakash86.[protected]@gmail.com

City Name: Chidambaram District: Cuddalore State Name: Tamil Nadu

It’s almost more than one week past ie:[protected]-2012.


What’s the current status of my cellphone Nokia c5-03? Respond Soon.....
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Aug 13, 2020
Complaint marked as Resolved 
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Dear sir,
I purchased nokia c5-03 on[protected]. After 2 months later i noticed a problem in my camera . when i am taking shots or when i switch on the camera "A green line appeared in the right side of the image, it comes both in video mode and image mode. when saving it in image mode the green line is not present in saved image file ,but in video the green line continuously present in the video file. After 5 months (ie:[protected] i approached Cuddalore district nokia authorised service center "Mobile Rescue" Address : No:10, Kalai Complex, , Pudupalayam Main Road, Back side of Taluk office, Cuddalore-607001,Tamil Nadu. Ph:[protected].
I explained about the camera problem to the Manager Mr. B. Ravinthar , Then he done something like software updation and camera replacement and then finally he told this kind of problems are solved in company only so you come back again after 10 days ,In the mean time I send the cellphone to the company .Then I go back after 10 days( ie:[protected] and collect my cellphone.
But past 1 week I noticed lot more different kind of problems in my cellphone, Some of them are
1)Digitizer not working properly , In the right side down end and back places are not quickly responds, my cellphone hangs lot more times, My cellphone responds slowly, I touched in one place it automatically selects in different place, Even when I press the unlock in the digitizer it not respond some times, So not even go inside the menu .
I noticed Some difference in camera also.
My Original camera lens is green in colour and the aperture size is bigger ,It gives wonderful colour shots in day and night times, But the replaced camera Lens colour is blue in colour and the aperture size is also small , so it decreases brightness ,it gives lot more black pixels in day and night time, even in under tube light, In day time when I am taking shots In the picture more yellow colour is present , Other colours are not much effective. The original colour quality is not present in the image.
Before service it give camera line problem only, But now the performance of cellphone is very poor.
Totally I think all the parts are replaced with the damaged parts. I totally disappointed with the service and my cellphone. More over Its only 5 months old cellphone. The balance warranty period is 7 months.
Whether I get the replacement for my mobile? Any remedy taken by nokia customer care or Totally my cellphone investment amount is wasted?
My IMEI NUMBER: [protected]
My cellphone Number: [protected]
My Email Id: Prakash86.[protected]@gmail.com

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    Chidambaram
    Tamil Nadu
    India
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