[Resolved]  Nokia Customer Care Of India — Pathetic Services to already the customers of Nokia

Nokia care is wrong name choosen by nokia as coz it not care but make mobile more & more vulgur to use. As i have N 73 and i some problem in camera but not even single nokia care resolved this problom.nokia care at 22 c chandigarh is [censored]g nokia care

Sir/Madam,

subject-- N5610d power switch on & off problem

I purchased Nokia -5610-D from Subiksha Store Mumbai.After some time a problem create with Power ON/OFF Switch. On 5th March 2009 i went to Nokia Care Sec.-12, near Bus Stand Gurgaon (HR.) and given to Customer Care Excutive and told the problem .customer cair ex. said to me you have to pay 2200 rupees for this problem .when i ask which kinds of 2200 rupees.than he told me you have to change your phone cabinet if you are change phone cabinet than next time does not come this problum if you are not change than may be problum creat .
so i am aggry for change cabinet & pay 2200 rupees & my pay slip no(TCR NO: 6838) you can check it..after two month came again this problem is creat & i went to nokia cair Mr Nipun told me you have to pay 2200 again .why i pad 2200 rupees ?
heirfore i request to you plz give me good idea & solved my problem.
Please replay my mail and send me faithful answer.
I am waiting of your answer.


Regards,
Rajendra Singh Mehra
Senior Hardware Enginner
R&D
mob [protected]

I brought NOKIA 2600 phone on 01/10/09 and since then i have given twice that phone for repairing for the same problem.THis time when it again went out of service i asked them for replacement as my phone is a brand new phone with a proper bill but Nokia Care centre flatly refused.

My query is that if it is justified that if there any 1 in 100's phone is a faulty phone from the beginning itself and the same cannot be replaced with a new handset...

Where is the fault of the customer...who had put in their entire belief on the authenticity of the nokia Product...

Cant they accept their one fault...and get it replaced...

VIPIN YADAV

I have lost my Nokia-5300 mobile purchase bill, can you show me my purchase bill? Please!

Hello,

I have lost my Cell Phone Model No.3110c

so, i want to block the cell phone it is possible please tell me.

very urgent

send me mail [protected]@yahoo.com

my mobile model is 5800...in my mobile..in the silent mode the vibrator is not working, when the vibrator is switched on..but the vibrator is working in all other profiles..

I have purchased 1no HS-23 STERQ HEAD SET FOR MY NOKIA 6288 PHONE IN REDIFF SHOPPING.COM. But it is not indicating when i insert the head set, and switch on FM IT IS ASKING CONNECT THE ENHANCEMENT(IT IS ALREADY CONNECTED TO THE PHONE).PLEASE TELL WHETHER HS-23 HEAD SET SUITABLE FOR NOKIA6288.

TO,
THE CUSTOMER CARE
HI! MY NAME IS SANDEEP TAMANG AND I HAVE NOKIA N96 MOBILE PHONE.
I HAVE SO MANY PROBLEMS IN MY PHONE SO PLEASE HELP ME AS FAST AS POSSIBLE, PLEASE, PLEASE, PLEASE!
PROBLEMS ARE
(1)HANGING UP
(2)SWITCHING OFF AND SWITCHING ON AUTOMATICALLY
(3)SHOWING IMAGES VERY VERY VERY BAD (BOTH CAPTURE IMAGES AND DOWNLOADED IMAGES)
(4)ALL THE PRE-LOADED SONGS AND VIDEOS ARE LOCKED(ASKING LICENCES)
(5)MUSIC PLAYER IS CHANGED, SHOULD COME HIDE IN MUSIC LIBRARY NOW, IT IS COMING EXIT
(8)AND LOTS
NOW!WHAT TO SAY ABOUT YOUR NOKIA MOBILE.
I WENT SEVERAL TIME NOKIA CARE BUT NO GOOD RESULT! PROBLEM ARISE...
AND ONE VERY INTERESTING THING IS THIS I CALL CUSTOMER CARE([protected]) REGARDING PRE-LOADED SONGS AND VIDEOS;(THEY HELP ME THROUGH HEART).
THEY TOLD ME TO GO NOKIA CARE AND THEY WILL ACTIVATE YOUR THOSE THINGS(SONGS AND VIDEOS) BUT THEY DID NOT COOPERATE ME THEY SAY THEY CAN'T.
HELP ME, HELP ME, HELP ME, HELP ME, IF ANYBODY!WHO REALLY CARE PLEASE SUGGEST ME .
THANK YOU!

REGARDS
SANDEEP TAMANG (PHONE NO.[protected])

TO,
THE CUSTOMER CARE
HI! MY NAME IS SANDEEP TAMANG AND I HAVE NOKIA N96 MOBILE PHONE.
I HAVE SO MANY PROBLEMS IN MY PHONE SO PLEASE HELP ME AS FAST AS POSSIBLE, PLEASE, PLEASE, PLEASE!
PROBLEMS ARE
(1)HANGING UP
(2)SWITCHING OFF AND SWITCHING ON AUTOMATICALLY
(3)SHOWING IMAGES VERY VERY VERY BAD (BOTH CAPTURE IMAGES AND DOWNLOADED IMAGES)
(4)ALL THE PRE-LOADED SONGS AND VIDEOS ARE LOCKED(ASKING LICENCES)
(5)MUSIC PLAYER IS CHANGED, SHOULD COME HIDE IN MUSIC LIBRARY NOW, IT IS COMING EXIT
(8)AND LOTS
NOW!WHAT TO SAY ABOUT YOUR NOKIA MOBILE.
I WENT SEVERAL TIME NOKIA CARE BUT NO GOOD RESULT! PROBLEM ARISE...
AND ONE VERY INTERESTING THING IS THIS I CALL CUSTOMER CARE([protected]) REGARDING PRE-LOADED SONGS AND VIDEOS;(THEY HELP ME THROUGH HEART).
THEY TOLD ME TO GO NOKIA CARE AND THEY WILL ACTIVATE YOUR THOSE THINGS(SONGS AND VIDEOS) BUT THEY DID NOT COOPERATE ME THEY SAY THEY CAN'T.
HELP ME, HELP ME, HELP ME, HELP ME, IF ANYBODY!WHO REALLY CARE PLEASE SUGGEST ME .
THANK YOU!

REGARDS
SANDEEP TAMANG (PHONE NO.[protected])

TO,
THE CUSTOMER CARE
HI! MY NAME IS SANDEEP TAMANG AND I HAVE NOKIA N96 MOBILE PHONE.
I HAVE SO MANY PROBLEMS IN MY PHONE SO PLEASE HELP ME AS FAST AS POSSIBLE, PLEASE, PLEASE, PLEASE!
PROBLEMS ARE
(1)HANGING UP
(2)SWITCHING OFF AND SWITCHING ON AUTOMATICALLY
(3)SHOWING IMAGES VERY VERY VERY BAD (BOTH CAPTURE IMAGES AND DOWNLOADED IMAGES)
(4)ALL THE PRE-LOADED SONGS AND VIDEOS ARE LOCKED(ASKING LICENCES)
(5)MUSIC PLAYER IS CHANGED, SHOULD COME HIDE IN MUSIC LIBRARY NOW, IT IS COMING EXIT
(8)AND LOTS
NOW!WHAT TO SAY ABOUT YOUR NOKIA MOBILE.
I WENT SEVERAL TIME NOKIA CARE BUT NO GOOD RESULT! PROBLEM ARISE...
AND ONE VERY INTERESTING THING IS THIS I CALL CUSTOMER CARE([protected]) REGARDING PRE-LOADED SONGS AND VIDEOS;(THEY HELP ME THROUGH HEART).
THEY TOLD ME TO GO NOKIA CARE AND THEY WILL ACTIVATE YOUR THOSE THINGS(SONGS AND VIDEOS) BUT THEY DID NOT COOPERATE ME THEY SAY THEY CAN'T.
HELP ME, HELP ME, HELP ME, HELP ME, IF ANYBODY!WHO REALLY CARE PLEASE SUGGEST ME .
THANK YOU!

REGARDS
SANDEEP TAMANG (PHONE NO.[protected])

I lost my nokia n-95-2gb price 18365 amount 19100
IMEI no [protected]
battery no 3635638292221204760670498
kindly request - locked this mobile plz plz when u locked mobile then ans my e mail id i waiting your ans.

i lost my mobile plz locked my mobile
NOKIA N-95-2Gb
imei NO [protected]
BATTERY NO 363563

TO,
the customer care executive,
nokia,

sub:- unability to install the .sys extension application, on the newly bought n 73 mobile phone

sir,
i bought an N 73 music edition mobile phone quiet a few days ago... but i am unable to intall the ".sys" extention files so far into my application area in my mobile through the nokia multimedia intaller. kindly help me solve the problem.

thank you,

regards,

ravi sharma

Nokia — 5800 is worst then the chinese phone

Sir,
My name is PRATIK POPAT I bought Nokia 5800 Xpress Music on the first week of January this year (2009).I would like to tell you that me and my family have been your customers for more than 15 yrs. I have used your phones 6225, 7610.6233, N70, N72 and my last phone was N73 till this time I did not have any problem with your phone except your Ear phones and this now is the worst part
I bought Nokia 5800 at the cost price of 22, 000Rs from your nokia gallery which is at mulund (w) at Nirmal Lifestyle in which I got earphone of SANNHEISER for free. After 10 days it came to the local market at the cost price of 18000Rs I felt I was fooled by you people. I payed 4000 thousand extra for that stupid ear phone which is so difficult to even put it in ears and it even doesn’t stay on the head. Is there a proper person in your company who see’s all this n checks weather the things are right or not?
Then about the phone till 1 month everything was ok after that it stopped working. It didn’t even start for that whole day I tried to work something out that the phone could start but all in vain. Then I gave it to nokia care in Lower Parel they said that there is some problem that they did not knew so they took the phone and told me to collect after a week .then after a week I got my phone back it was working fine for a week then it started giving problems it started to hang, the phone automatically got switch off sometimes sometime the screen did not work as I was busy working so I did not got time to fix it. After a few days there was a cal from your side to ask whether I was satisfied with the phone but as you can see I was not so I told them the problem. So I thought that updating the phone will solve the problem but it got worst. Before update it only use to hang but not it directly switch offs and now for using my phone I have to remove my scratch guard for this touch screen phone to work I have to throw my scratch guard to make my phone work .
Now about ear phone, after every 10 minutes is stops for at least for a second then it continues it is from the starting when I bought the phone
Now about its memory card it doesn’t work properly whenever I attach it to the pc via USB so whenever I have to take something from my pc I have to use Bluetooth.
In this 6 months I have given my phone 2 times to nokia care updated it 1s, complaint for it many times but still it doesn’t work
I would like to tell you that me, my family n friend’s use to use nokia for its quality. But now the quality is worst then the Chinese handsets in the market. I did not buy other phone (sony, LG, Samsung etc) because it starts giving problems after 6 months. I trusted nokia buyed this cell but see this is the trust I got from you. Instead of trusting you I would have buyed any of this models in half of this price with a better quality and features. First I use to tell buy nokia it’s good but now I tell go for something else which is good n better I would see to it that any1 in my contact want to buy nokia phone I would make sure it does not buy it. I would make them think thousand times before buying nokia because of your cheap and third class quality
I did not write this latter for fun. But because of the problem I am facing. This is a small latter of complain might tell u how much physically and mentally troubled we are after fooled by you and paying you 22, 000. For you this amount is small but for us we have to work for the whole month. For us your quality is this then what will be the quality of the middle and the lower models?
I would like to tell you that after this repair if this phone does not work properly then I want my phone replaced, or my money back, or else I will go to the consumer court n ask for compensation.
Hope for a reply
(My job sheet no is[protected]/090619/73 /71 /74)
my imei : 354182/02/295579/1

TO,
the customer care executive,
nokia,

I gave my Noika mobile to repair in Noika cair in Delhi. They charge me 680/- after 3 days they retairn my mobile boken. I tell him to repair my mboble. They not going to give my mobile.

i had buy a nokia 5130-2 from mobile club (district centre, janak puri, new delhi) and after 1 day, the fm jack of mobile becomes dead

yes u r right...i having same problem..even Nokia care is not providing good service.

My Mobile Model No- 3110 is new pusrchase but i sent sms probulmen

Sir

I have Nokia N 73 M mobile phone, I am using this phone last to year, Now i am facing problem in down loading picture & clip through PC suite.

After connecting cable following message come . " Your phoe is in file transfer mode and cannot be use PC suite quit file transfer mode from the phoe if you want to use phoe with PC suite."

I have contacted to your service center but they are not able to reply & no body know how to reset. Pl give solution .

nk soni
Jaipur - India

+91 [protected]

Dear Sir,

I lost my mobile phone in Guwahati around 9.30 p.m. on Dt. 18/07/2009 & my phone number is [protected].my phone model is Nokia N72 Black and Mobile IMEI No [protected] . Please take immediate action and abandon services to my above phone set with immediate effect.

My Address and contact no is given below :

Debaraj Sarmah;
C/O- R.K.Roshan Shing;
Pubsarania, By Lane 2;
House No 82 B;
Guwahati 781003;
Assam;
Contact No:[protected];
E Mail:[protected]@gmail.com