[Resolved] Nokia - E51 — damages to side keys
I brought a Nokia E51 handset on last april. That was a nice handset but before completing 1 month on that phone the side rubber keys got damaged. This was happened not because of my usage but those keys where of very low quality material and was very thin. But at the same two of my friends also bought the same there keys were also damaged and now there are holes at that place. I went to the Nokia care centre for solution, they said there are a lot of side key complaint on the same hand set and no spare side keys are producing by the company and so they are helpless. I came to know that most of the E51 users have the same complaint. Now there are five holes in my phone and now no one is ready to buy my phone.please help me.
I have a suggesion to overcome this problem. By giving spare side keys to the consumers through Nokia care centers.
Complaint marked as Resolved Aug 14, 2020