[Resolved]  Nokia Mobile Model No - 6020 — No ringing tone & alarm alert

I have purchased a mobile, Make-Nokia, Model No.- 6020, Sr. No. [protected] in the name of my daughter Moupriya Ghosh in August,2006 from Kolkata.
The set was suffering from several troubles like ringing tone, alert, audio quality, video quality in November,2006. So I visited Nokia service centre HCL Infinet, 37 Shakespeare Sarani,Kolkata-700 017, Phone no.[protected] for repairing/replacement of the handset in the same month.After repairing of the handset the said service centre assured verbally that no such trouble will be found in future during handing over the repaired set to me.
Again the similar problem has occured in the month of June,2007 and set was handed over to the same service centre on 12/06/2007 against job sheet no [protected] with a request to replace the set as it appears that the set is inherent defective one due to the repeatation of the similar trouble. But the service centre returned the set after repairing without replacement.
As a matter of regret this is to be noted that same troubles again appear on 10/10/2007.
The above fact establish that the set is a inherent defective one.
As such I am claiming the replacement of the set by new one with free of cost.
Kindly advise further course of action from my part.
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

nokia/mobile phone — NO RINGTONE

Sir
I purchased Nokia 2505 with TATA connection on 30Jun, 2008. My Mobile no. is [protected] and IMEI no.: [protected].
My service centre: Varun Enterproses, WA 84 Shakar Pur Mother Dairy road Delhi-92
Fault: Ringtonnot working on incoming calls and torchlight automatic On
Since purchsed my mobile is not working properly, so many times I informed the service centre but they not found the fault and not able to remove that fault and finally they told that this is company fault we cannot do anything about this.
Last job seet no.:[protected]/081022/25

Pl do some needfull for me

Thanks
Ranbir K
B-1/8, Joshi colony, Mandawali,
Delhi-92(India)

Nokia mobile - 6020 — Lost Nokia mobile - 6020

I have lost my Nokia mobile Model 6020 with the following EMEI no on 04th July-09:

EMEI # [protected]

Please help me to track the the same.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Nokia India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    51%
    Complaints
    7892
    Pending
    0
    Resolved
    3915
    Nokia India Phone
    +91 12 4483 3000
    +91 22 6776 9000
    +91 33 4006 2264
    Nokia India Address
    SP Infocity, Industrial Plot no. 243, Udyog Vihar, Phase 1, Dundahera, Haryana, India - 122016
    View all Nokia India contact information