[Resolved] Nokia N82 — Camera not working, fault developed when at customer center. | |
Hello Sir, I am Santosh Solanki from Bhopal (M.P.). I bought Nokia N82 IMEI# [protected] from THE MOBILE STORE (Bhopal) on 09/04/2008. After working properly for two months, I had a problem of blinking flash light of camera that is on the rear side of the cellphone. I went to customer service center (Sameer Nokia Care) here in Bhopal and they kept the handset with them for repair. Please note here that the my cell and its camera were perfectly okay except it had blinking flashlight. After around 1 month, I got a call from care center and they hand me the cellphone which had the camera not functioning at all. Now they say it had got moisture in it and camera will not work. Please let me know what can be done now as cellphone is in warranty period and the problem with which I went to customer center was just flashlight and now even the camera is not working after one month at customer service center. Am I the one responsible for moisture which was not there and the camera was just fine when the handset was with me or if I am responsible for the moisture even for the period it was in repairing. They say it cannot be replaced and it will cost me 75% of the price of cellphone that is around 15, 000 Rs. Also, the camera has started to have problem of getting hanged and always I have to get the battery out and put it in again to get it restarted again. Please help me. Yours, Santosh Solanki Cell no. [protected] Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
24 Comments | |
Comments
I am from nagpur
actually i also got the same problem in my nokia n 82 . camera was not working, when i open the cam shutter the cam ill open then after 6 sec the display shows that "unexpected error occured please switch off the mobile and restart" so how to rectified the prob whats the solution . send me a proper solution as soon as possible .but before 6 sec v can get capture a image and v can delete it and again v can take the image.
and its xenon flash is also not working.
actually i also got the same problem in my nokia n 82 . camera was not working, when i open the cam shutter the cam ill open then after 6 sec the display shows that "unexpected error occured please switch off the mobile and restart" so how to rectified the prob whats the solution . send me a proper solution as soon as possible .but before 6 sec v can get capture a image and v can delete it and again v can take the image.
and its xenon flash is also not working.
The phone just hangs with a grey screen. So i give my nokia to NOKIA CARE it took about 2 weeks to get back and said it was the display problem so they change it and charge Rs. 2000 for that. Again after 2 days i have taken it to same centre it took about a week to repair. They updated the software twicely still the same problem. Again, i have taken it to same centre. after 10 days, I got back the phone in a bad quality with all repair marks on phone it was really in bad condition, but still it wasnot working. And now the same problem is occuring to my phone, and my warranty period is over. Now i must spend all my expenses from my pocket am really frustrated. I lost trust in NOKIA.
Can anybody help me out in this matter.
Please contact - sen.[protected]@gmail.com
Can anybody help me out in this matter.
Please contact - sen.[protected]@gmail.com
Nokia N82 — Not receiving message form 9827236150 form way2sms side
form way2sms i cant send my sms to mobile No [protected] its model is n82 (my mobile no is [protected])51%
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