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[Resolved]  NSW Police — Father's Passport not being processed

My father's passport application was filed using the Tatkal scheme in July 2009. He is a retired government official who wishes to visit me here in Australia. Despite repeated attempts to contact the passport officials his passport has not yet been sent to him.

The status screen and the reason being given is that though the passport has been issued, some DEFICIENCY was noticed. Despite several attempts to contact officials in the passport office, no passport has been sent and no exclamation given as to what the deficiency is.
I am amazed that a person who once held a UN passport should be treated this way.

I would appreciate any help for a man in his 70s.

Father
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Complaint marked as Resolved Aug 14, 2020
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