[Resolved]  OBC Bank & PNB Bank — Money tranjection

Dear sir

My self rajesh kumar. i have Punjab National Bank Account No.[protected] branch Gajraula in U.P. I withdraw 12000/ Rs in OBC Bank ATM on Date-06/05/2009 .we have no recieved amount at that time but amount less in my account 12000/Rs .AT that time i complaine in PNB Branch, OBC Branch and PNB head office but no responce and now which responce given me that was rong.
which detail given below.
Sir i am verry suffer sothat please resolve this matter









Dear Sir

Please see This Matter.

Regards
Rajesh Kumar
Teva API India Ltd.
Plot No A-2, A-1/1, A-2/2
UPSIDC Industrial Area
Gajraula, Distt. J.P. Nagar (U.P.)
Direct Dial :[protected], 2, 3
Rajesh Kumar/GAJ/TEVA/IL
07/10/2009 12:53 PM
To
"GM Back Office" <[protected]@pnb.co.in>, "S K DEY" <[protected]@pnb.co.in>, "Atm Cell" <[protected]@pnb.co.in>, "10.192.155.40" <[protected]@pnb.co.in>, [protected]@pnb.co.in
cc
<[protected]@pnb.co.in>
Subject
Fw: ATM Problem




Dear Sir,

Please find the attached scan copy of the transaction slip on which thresponse code is 000 which indicates that the transaction did not happen as confirmed by the Branch Manager of Oriental Bank at Gajraula.
Further he confirmed that no enquiry for this case has been approached from his OBC switch till date.

In this case how can I believe that OBC has declared that transaction was sucessful?



Regards


Rajesh Kumar
Teva API India Ltd.
Plot No A-2, A-1/1, A-2/2
UPSIDC Industrial Area
Gajraula, Distt. J.P. Nagar (U.P.)
Direct Dial :[protected], 2, 3
----- Forwarded by Rajesh Kumar/GAJ/TEVA/IL on 07/10/2009 12:46 PM -----
"Malathi Mohan" <[protected]@pnb.co.in>
07/10/2009 11:17 AM
To
<Rajesh.[protected]@teva.co.in>
cc
"GM Back Office" <[protected]@pnb.co.in>, "S K DEY" <[protected]@pnb.co.in>, "Atm Cell" <[protected]@pnb.co.in>
Subject
RE: FW: ATM Problem





Dear Mr. Rajesh,

We have gone through the contents of your mail.

We may inform that we have set up a full fledged separate Division (Transaction Banking Division), which is headed by a General Manager, to deal with matters pertaining to ATM transactions.  

You will please note that we have already forwarded your mail to them for re-examination of the issue and reverting back to you.  If need be, you can get in touch with them at email id – [protected]@pnb.co.in or tele. NO.[protected].

Thanking you,

GM(MM)’s Sectt.

Copy to;  GM (Transaction Banking Division) for information in continuation to our mail  of date on the subject. We would once again request you to kindly get the matter re-examined and direct the official concerned to apprise Mr. Rajesh Kumar  suitably in the matter.


GM (MM)’s Sectt.




From: Rajesh.[protected]@teva.co.in [mailto:Rajesh.[protected]@teva.co.in]
Sent: Friday, July 10, 2009 10:57 AM
To: Malathi Mohan
Cc: GM Back Office; S K DEY; Retail Banking Division; Internet Banking; [protected]@bol.net.in; MASD website; mitr; Debit Card; complaint; a c chugh
Subject: Re: FW: ATM Problem


Dear Sir,

What I understand from the response of your bank is that if any other banks comment any thing, it is acceptable to you. If the ATM machine malfunctions, you just raise your hands. This means PNB is not able justify for their customers and the customers would at the mercy of ATM machines.
If you are incapable please let us know, I would request our Corporate head for finance to withdraw all the operational accounts with PNB and report the consumer court.

I suppose you would expedit the matter seriously.

Regards
Rajesh Kumar
Teva API India Ltd.
Plot No A-2, A-1/1, A-2/2
UPSIDC Industrial Area
Gajraula, Distt. J.P. Nagar (U.P.)
Direct Dial :[protected], 2, 3

"Malathi Mohan" <[protected]@pnb.co.in>
07/10/2009 10:21 AM

To
"GM Back Office" <[protected]@pnb.co.in>, "S K DEY" <[protected]@pnb.co.in>
cc
<Rajesh.[protected]@teva.co.in>
Subject
FW: ATM Problem








In view of mail dated 10th July, 2009 of Mr. Rajesh Kumar, you may perhaps like to get this matter re-re-examined.

Please also arrange to send a suitable reply to Mr. Rajesh Kumar under an intimation to us.

GM (MM)’s Sectt.

From: Rajesh.[protected]@teva.co.in [mailto:Rajesh.[protected]@teva.co.in]
Sent: Friday, July 10, 2009 10:17 AM
To: mitr
Cc: GM Back Office; [protected]@pnb.co.inorrkbatra; Malathi Mohan
Subject: Re: ATM Problem


Dear Sir

I have already written in my first mail complain on 10/05/09 that there is deduction of 12000/- Rs. from my account but no amount received from ATM
please help me regarding for same & Please contact With OBC and Solve my Problem.



Regards
Rajesh Kumar
Teva API India Ltd.
Plot No A-2, A-1/1, A-2/2
UPSIDC Industrial Area
Gajraula, Distt. J.P. Nagar (U.P.)
Direct Dial :[protected], 2, 3
"10.192.155.40" <[protected]@pnb.co.in>
07/09/2009 04:16 PM


To
<Rajesh.[protected]@teva.co.in>
cc

Subject
Re: ATM Problem











Dear Sir,

On the basis of your complaint, the matter was taken up with OBC. The said bank has informed that the said txn is successful. They have attached the JP log for said txn, which is attached fior your reference and records.
K L GUPTA,

MANAGER-MITR
PUNJAB NATIONAL BANK
HO: O.S.D., 9TH FLOOR, ANTRIKSHA BHAVAN,
22, K.G.MARG,
NEW DELHI-110 001.
TEL:[protected], FAX[protected], 23752184
----- Original Message -----
From: Rajesh.[protected]@teva.co.in
To: [protected]@pnb.co.in ; atmcell
Cc: [protected]@pnb.co.in ; [protected]@pnb.co.in ; [protected]@bol.net.in ; [protected]@pnb.co.in ; [protected]@pnb.co.in ; [protected]@pnb.co.in ; [protected]@pnb.co.in ; [protected]@pnb.co.in ; [protected]@pnb.co.in
Sent: Tuesday, July 07, 2009 2:47 PM
Subject: Fw: ATM Problem


Reminder


Dear Sir

Please see this matter & solve my problem.
This is regarding with my previous ATM Problem, I was Suffering This Problem From Last Two Month Date 06/05/2009,
I am Complaining In All Over Mail Of PNB Bank Officer & Customer Care (Complaint No.[protected] . But Still There Is No Response From That People. I Hope You Will Be Consider In First Priority .



Regards
Rajesh Kumar
Teva API India Ltd.
Plot No A-2, A-1/1, A-2/2
UPSIDC Industrial Area
Gajraula, Distt. J.P. Nagar (U.P.)
Direct Dial :[protected], 2, 3
----- Forwarded by Rajesh Kumar/GAJ/TEVA/IL on 07/07/2009 02:25 PM -----
"NON DISTURBMENT OF DEBIT CARD" <[protected]@pnb.co.in>
07/04/2009 04:02 PM



Please respond to
"NON DISTURBMENT OF DEBIT CARD" <[protected]@pnb.co.in>



To
"Malathi Mohan" <[protected]@pnb.co.in>, "GM Back Office" <[protected]@pnb.co.in>, "S K DEY" <[protected]@pnb.co.in>, "R K Batra" <[protected]@pnb.co.in>
cc
<Rajesh.[protected]@teva.co.in>
Subject
Re: ATM Problem












16844554
----- Original Message -----
From: Malathi Mohan
To: GM Back Office ; S K DEY ; atm crc ; R K Batra
Cc: Rajesh.[protected]@teva.co.in
Sent: Thursday, July 02, 2009 12:48 PM
Subject: FW: ATM Problem

Dear Shri Batra,

Please see mail dated 10th May, 2009 of Mr. Rajesh Kumar and get this matter resolved at an early date.

Please ensure that a suitable reply is sent to Mr. Kumar as the matter is being followed up by him repeatedly in absence of any solution.

A line in reply will be appreciated.

GM (MM)’s sectt.

From: Rajesh.[protected]@teva.co.in [mailto:Rajesh.[protected]@teva.co.in]
Sent: Thursday, July 02, 2009 12:31 PM
To: [protected]@pnb.co.inrkbatra
Cc: Retail Banking Division; Internet Banking; [protected]@bol.net.in; MASD website; mitr; Debit Card; complaint; a c chugh; Malathi Mohan
Subject: Fw: ATM Problem


Remainder

Dear Sir

My issue is still pending, no one is taking initiative, I have got too much mently harrasment and frustation from punjab national bank side.
I am using PNB services from a long time, But no one is taking intereset for its premier customer.
Please Help me, how much follow up a layman can take ?

Regards
Rajesh Kumar
Teva API India Ltd.
Plot No A-2, A-1/1, A-2/2
UPSIDC Industrial Area
Gajraula, Distt. J.P. Nagar (U.P.)
Direct Dial :[protected], 2, 3
----- Forwarded by Rajesh Kumar/GAJ/TEVA/IL on 07/02/2009 12:15 PM -----
Rajesh Kumar/GAJ/TEVA/IL
06/14/2009 04:58 PM



To
"10.192.155.40" <[protected]@pnb.co.in> [protected]@pnb.co.in
cc
[protected]@pnb.co.in, [protected]@pnb.co.in, [protected]@bol.net.in, [protected]@pnb.co.in, [protected]@pnb.co.in, [protected]@pnb.co.in
Subject
Fw: ATM Problem













Remainder

Dear sir

Please take care of this matter & solve my Problem.



Regards
Rajesh Kumar
Teva API India Ltd.
Plot No A-2, A-1/1, A-2/2
UPSIDC Industrial Area
Gajraula, Distt. J.P. Nagar (U.P.)
Direct Dial :[protected], 2, 3
----- Forwarded by Rajesh Kumar/GAJ/TEVA/IL on 06/03/2009 01:35 PM -----
"10.192.155.40" <[protected]@pnb.co.in>
06/03/2009 10:39 AM



To
<[protected]@obc.co.in>
cc
"R K Batra" <[protected]@pnb.co.in>, <rajesh.[protected]@teva.co.in>
Subject
Fw: ATM Problem














Mr B.MURALIKRISHNA,
SIR,
Please resolve the complaint.
K L GUPTA,
MANAGER-MITR
PUNJAB NATIONAL BANK
HO: O.S.D., 9TH FLOOR, ANTRIKSHA BHAVAN,
22, K.G.MARG,
NEW DELHI-110 001.
TEL:[protected], FAX[protected], 23752184
----- Original Message -----
From: R K Batra
To: [protected]@pnb.co.in
Sent: Monday, June 01, 2009 10:45 AM
Subject: Re: ATM Problem

Please take immediate steps to resolve the complaint. In the meanwhile aoppprise the status to complainant with copy to me.

----- Original Message -----
From: Rajesh.[protected]@teva.co.in
To: [protected]@pnb.co.in
Cc: 10.192.155.40 ; [protected]@pnb.co.in ; [protected]@pnb.co.in ; [protected]@pnb.co.in ; [protected]@bol.net.in ; [protected]@pnb.co.in ; [protected]@pnb.co.in ; [protected]@pnb.co.in ; [protected]@pnb.co.in
Sent: Sunday, May 31, 2009 5:17 PM
Subject: Fw: ATM Problem


Regards
Rajesh Kumar
Teva API India Ltd.
Plot No A-2, A-1/1, A-2/2
UPSIDC Industrial Area
Gajraula, Distt. J.P. Nagar (U.P.)
Direct Dial :[protected], 2, 3
----- Forwarded by Rajesh Kumar/GAJ/TEVA/IL on 05/31/2009 05:16 PM -----
Rajesh Kumar/GAJ/TEVA/IL
05/31/2009 05:02 PM




To
[protected]@pnb.co.in
cc
[protected]@pnb.co.in, [protected]@pnb.co.in, [protected]@pnb.co.in, [protected]@bol.net.in, [protected]@pnb.co.in, [protected]@pnb.co.in, [protected]@pnb.co.in, [protected]@pnb.co.in
Subject
Fw: ATM Problem













Remainder

Dear sir

Please take care of this matter & solve my Problem.

Regards
Rajesh Kumar
Teva API India Ltd.
Plot No A-2, A-1/1, A-2/2
UPSIDC Industrial Area
Gajraula, Distt. J.P. Nagar (U.P.)
Direct Dial :[protected], 2, 3
----- Forwarded by Rajesh Kumar/GAJ/TEVA/IL on 05/31/2009 04:57 PM -----
Rajesh Kumar/GAJ/TEVA/IL
05/22/2009 06:03 PM




To
[protected]@pnb.co.in
cc
[protected]@pnb.co.in, [protected]@pnb.co.in, [protected]@pnb.co.in, [protected]@bol.net.in, [protected]@pnb.co.in
Subject
ATM Problem















Dear sir

Please take care of this matter & my complaint no 14632450 and i also send you all the history of regarding this matter .
Pls do some thing in favour of me . & give me positive results.


Highly appologized.


Regards
Rajesh Kumar
Teva API India Ltd.
Plot No A-2, A-1/1, A-2/2
UPSIDC Industrial Area
Gajraula, Distt. J.P. Nagar (U.P.)
Direct Dial :[protected], 2, 3
----- Forwarded by Rajesh Kumar/GAJ/TEVA/IL on 05/22/2009 04:12 PM -----
Rajesh Kumar/GAJ/TEVA/IL
05/13/2009 06:54 PM




To
"10.192.155.40" <[protected]@pnb.co.in>
cc

Subject
Re: Fw: ATM ProblemLink












Dear Sir

Please Solve this matter I contacted with OBC bank but not responce becauce. he said your acount is in PNB. So you must contact in Pnjab national Bank.


Regards
Rajesh Kumar
Teva API India Ltd.
Plot No A-2, A-1/1, A-2/2
UPSIDC Industrial Area
Gajraula, Distt. J.P. Nagar (U.P.)
Direct Dial :[protected], 2, 3
"10.192.155.40" <[protected]@pnb.co.in>
05/13/2009 05:15 PM




To
<rajesh.[protected]@teva.co.in>
cc

Subject
Fw: ATM Problem














Dear sir,
Please contact obc bank in this matter.
K L GUPTA,
MANAGER-MITR
PUNJAB NATIONAL BANK
HO: O.S.D., 9TH FLOOR, ANTRIKSHA BHAVAN,
22, K.G.MARG,
NEW DELHI-110 001.
TEL:[protected], FAX[protected], 23752184
----- Original Message -----
From: R K Batra
To: [protected]@pnb.co.in
Sent: Monday, May 11, 2009 4:27 PM
Subject: Fw: ATM Problem


----- Original Message -----
From: Rajesh.[protected]@teva.co.in
To: [protected]@pnb.co.in
Sent: Monday, May 11, 2009 12:52 PM
Subject: Fw: ATM Problem


Regards
Rajesh Kumar
Teva API India Ltd.
Plot No A-2, A-1/1, A-2/2
UPSIDC Industrial Area
Gajraula, Distt. J.P. Nagar (U.P.)
Direct Dial :[protected], 2, 3
----- Forwarded by Rajesh Kumar/GAJ/TEVA/IL on 05/11/2009 12:52 PM -----
"DebitCard" <[protected]@pnb.co.in>
05/11/2009 12:54 PM




To
<Rajesh.[protected]@teva.co.in>
cc

Subject
Re: ATM Problem














Your request has been forward to concern deptt. [protected]@pnb.co.in
Please take up with them.

From: Rajesh.[protected]@teva.co.in [mailto:Rajesh.[protected]@teva.co.in]
Sent: Sunday, May 10, 2009 2:30 PM
To: [protected]@pnb.co.in
Cc: [protected]@pnb.co.in
Subject: Fw: ATM Problem


Dear Sir

This is My A/C No-[protected] & ATM Card No[protected] of Punjab National Bank

Permanent Address -S/o Shri Rampal Singh Vill. Shergerh Post- Lodipur milak Dist- Bijnor.

Local Address- Rajesh Kumar Teva Api India Limited Gajraula Dist. J.P. Nagar (U.P.)

Mobile No.- [protected], [protected]

I withdraw 12000.00 rupes from OBC ATM dated 06/05/09 But Amount not Received And amount is less 12000.00 Rupes Please Solve my problem.
Urgently.


Regards
Rajesh Kumar
Teva API India Ltd.
Plot No A-2, A-1/1, A-2/2
UPSIDC Industrial Area
Gajraula, Distt. J.P. Nagar (U.P.)
Direct Dial :[protected], 2, 3

This message is intended solely for the designated recipient(s). It may contain confidential or proprietary information and may be subject to attorney-client privilege or other confidentiality protections. If you are not a designated recipient you may not review, copy or distribute this message. If you receive this in error, please notify the sender by reply e-mail and delete this message. Thank you.
DISCLAIMER: The Information transmitted in this email is solely for the addressee. It is confidential and may be legally privileged. Access to this email by anyone else is unauthorized. Any disclosure, copying, distribution or any action taken by anyone other than by the intended recipient is prohibited and may be unlawful. If you are not the intended recipient then kindly delete the mail from your system. Any opinion or views expressed in this mail may not necessarily reflect that of Punjab National Bank. The bank considers unencrypted email as an insecure mode of communication.
This message is intended solely for the designated recipient(s). It may contain confidential or proprietary information and may be subject to attorney-client privilege or other confidentiality protections. If you are not a designated recipient you may not review, copy or distribute this message. If you receive this in error, please notify the sender by reply e-mail and delete this message. Thank you.
DISCLAIMER: The Information transmitted in this email is solely for the addressee. It is confidential and may be legally privileged. Access to this email by anyone else is unauthorized. Any disclosure, copying, distribution or any action taken by anyone other than by the intended recipient is prohibited and may be unlawful. If you are not the intended recipient then kindly delete the mail from your system. Any opinion or views expressed in this mail may not necessarily reflect that of Punjab National Bank. The bank considers unencrypted email as an insecure mode of communication.

This message is intended solely for the designated recipient(s). It may contain confidential or proprietary information and may be subject to attorney-client privilege or other confidentiality protections. If you are not a designated recipient you may not review, copy or distribute this message. If you receive this in error, please notify the sender by reply e-mail and delete this message. Thank you.
DISCLAIMER: The Information transmitted in this email is solely for the addressee. It is confidential and may be legally privileged. Access to this email by anyone else is unauthorized. Any disclosure, copying, distribution or any action taken by anyone other than by the intended recipient is prohibited and may be unlawful. If you are not the intended recipient then kindly delete the mail from your system. Any opinion or views expressed in this mail may not necessarily reflect that of Punjab National Bank. The bank considers unencrypted email as an insecure mode of communication.

This message is intended solely for the designated recipient(s). It may contain confidential or proprietary information and may be subject to attorney-client privilege or other confidentiality protections. If you are not a designated recipient you may not review, copy or distribute this message. If you receive this in error, please notify the sender by reply e-mail and delete this message. Thank you.
DISCLAIMER: The Information transmitted in this email is solely for the addressee. It is confidential and may be legally privileged. Access to this email by anyone else is unauthorized. Any disclosure, copying, distribution or any action taken by anyone other than by the intended recipient is prohibited and may be unlawful. If you are not the intended recipient then kindly delete the mail from your system. Any opinion or views expressed in this mail may not necessarily reflect that of Punjab National Bank. The bank considers unencrypted email as an insecure mode of communication.