[Resolved]  On Dot Courier — non delivery of my parcel

i have sent a half kg parcel to my father by on dot courier on 23.2.2008 having consignment no.[protected] but it could not be delivered till date
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Aug 14, 2020
Complaint marked as Resolved 
On-Dot Couriers & Cargo customer support has been notified about the posted complaint.
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Is there anybody who respects the name ONDOT... If yes contact me on [protected]@yahoo.com or[protected], [protected]...
Dear Miss Surekha,

We are not receiving the proper feedback from Chennai and Mumbai office which we had couriered on July 10. we have couriered the parcel from Mumbai to chennai to M/S, SHRI MIRRA LABS PVT LTD, chennai thru. ONDOT COURIERE against doket no.[protected] dt.17.07.2010.We have discussed with Mr. Manohar ([protected]) of ONDOT of Mumbai and from them also their was no response.So I request you to concern him about the issue and give us the immediate feedback.
Take the immediate action because its already too late and we have got feedup of these issues. so do the needful and close the matter by giving proper feedback.
Regards

Roshni

Vimal Intertrade Pvt. Ltd, C-310, Shyamkamal, Agrawal Market, Vile Parle (East), Mumbai-400 057 India Tel No:[protected]/ 42551100 Fax No:[protected]
bhen chod do jo courier time pe nahi deta hai
From
M. Parameswaran,
Mullappilly Illam, Near Starflex, China bazar, Velappaya,
P.O.Medical College. Thrissur - 680596. Kerala.
Phone:[protected].
To
The Managing Director,
On-dot Couriers & Cargo Ltd.,
8/42, Kirti Nagar Industrial Area,
New Delhi.
Dear Sir,
Sub: Non-Receipt of costly artcles collected by your Gurgaon branch on 31/5/2010
Ref: 1) Receipt No.[protected] dt.[protected].
2) Address tag[protected] with the printing:
1 + 4 Mr. Parameswaran, Velappaya etc.

I have to bring the following for your kind personal attention and immediate action.
My son, Dr. Vineeth M.P., Pathways World School, Gurgaon sent
an air-bag containing the dresses for his marriage, including a brand-new over-coat worth Rs.5000/- alongwith some books connected with his
profession.
Mr. Sunil of your Gurgaon branch came to Vinith’s residence (Staff Quarters of Pathways World School) and collected the materials on[protected]. Mr. Sunil himself packed the materials.
i) The dresses, including the over-coat, was packed in an executive air-bag of ICICI Bank.
ii) The books in 6 packets.
He has also taken a big paper-box (of a fridge) to pack them all into one. So the goods contained 1 air-bag + 6 packets
The weight assessed by him was 100 kg and he collected Rs. 6000 (100 kg @ Rs. 60 per kg.). After weighing the bundles, he collected Rs 1200 also, as according to his office the actual weight was 120 kg. (total amount collected Rs 7200/-)
I received the consignment on[protected]. Delay 16 days, as against the 6 days as promised by Mr.Sunil. I received the consignment from the driver of a private auto-goods-carrier (autoriksha size.) . He said the parcel is from On-dot, Thrissur. No representaive of On-dot accompanied.The driver himsel[censored]nloaded 4 packets and a gunny bag. He did not wait for checking of properties to my sastisfaction. After a few minutes my son Vineeth himself checked the materials. The findings are--
i) He has received his books ( 4 packets in good condition and
one packet in a gunny bag in damaged condition).
ii) The air-bag which contained his dresses missing.
iii) The gunny bag was not stitched, sealed or stamped. Even its mouth was not secured with a rope. It was 100% open. It contained some books and the cover of a damaged packet.
iv) Two writings on the gunny bag with a marker pen read:
1. “ To ON DOT, ERN”
2. “ To Parameswaran, TCR. 1 + 5.” “TCR”
v) The address label on the packets read: “ 21636120. 1 + 4
Mr. Parameswaran, Velappaya (PO) etc.
Vineeth immediately contacted Mr. Sunil by phone. He (Mr.Sunil) wanted some time to search out the bag. After two days he reported that the air-bag is lost in transit and On-dot cannot do anything in the matter.
I still believe that the air-bag is not lost, but still lying in one of the three places (Delhi, ERN, TCR) as unclaimed property, as it does not bear an address tag. If the packets were sent by Railway Parcel Service, the bag could be still with the Railway parcel Office at ERN/TCR as unclaimed property, as it bears no address.
In view of the above facts I request you to make a thorough search for the air-bag from Delhi to your Thrissur branch. It is a question of credibility and a challenge to your reputation. Please send an interim-reply.
Yours faithfully, Thrissur,
[protected].
(M. PARAMESWARAN)
dear sir,
i had sent a parcel on 16 /10/2010 from allahbad to lucknow it has still not been delivered my pod number is[protected] and on enguiry about my parcel the attitide of lucknow people was terrible as i had made some mistake by sending the product on your couier i expect an urgent reply from you

sudanshudawar
Horrible service...
i rate it as "0".

I am waiting for an urgent parcel posted my mom from hyd.
She has posted it on 22/10 and today 25/10 is over.

How negligent pepole can be ? If they won't deliver at house at least i tried reaching the branch at chennai.No body picks the call.

Dear on-dot...If you can't deliver us at proper time pls tell us some point...so that i will come and collect my parcel.I need it urget...

Useless...to work this sort of business...better to shut...damn!
Biggest mistake if you opt this courier service.bangalore people are so unprofessional and dont have manners .

courier of my parcel — not reach my parcel

Dear sir,

i was sent my courier on 29.10.10 at Tamil nadu. After 4 days also my parcel is not reach my place.myconsignment number is Z15161961.please help me.


chenthil

On Dot Courier — never on time

i m booking a parcel mumbai to saharanpur but i guy is nt coming on time to pick it up
almost 4 hrs late

on dot never on time ...........
Dear Sir,
I have sent a courier from Ludhiana to Chennai on dated 17.11.10.But till today it is not delivered there.
My consignment no.[protected].
Kindly look into the matter and resolve it.
Laxman Joshi
BONFIGLIOLI TRANSMISSION (P) LTD
MY NAME IS ASHOK PANDITA
I LIVE HARDLY ONE KM AAY FROM THE ONDOT COURIER OFFICE AT KANGRA. THE COURIER HEAD OF KANGRA REFUSED TO DELIVER LETTER TO ME AS THERE IS NO COURIER SERVICE TO MY AREA



ASHOK PANDITA
KANGRA
[protected]

On Dot Courier — not received the Courier

Dear .

this Bhoopal.Singam , my courier pack was dispatched at month of November. my courier number is[protected]. let me what is the current status of my courier pack

please do the needfull

thank you.
Bhoopal.Singam
To,
M/S On dot courier,
My family member has dispached a packet containing Invitation card from Varansi no.[protected] on Dt.31st Dec.2010 for Gangtok, Sikkim. I am sorry to say that the same has not been received till date.It has caused mental inconvinience as well as financial loss as i had to reprint card and distribute.So i expect your company to immidiatly respond to this complain or else i will be left with no option but to approch to consumer forum.
I S Singh, SAS
mail id: harish.[protected]@gmail.com
sir as there was a parcel from delhi but still now we did not recieve and the docket number is[protected] on 4/02/2011 so plz confirm this send us
Dear Sir,

We are having trading firm at Mandi Gobindgarh in the name of
Radheysham Enterprises( Sister concern Shiv Om Padmay E nterprises).

Your franchise here is saying that give me all your couriers otherwise
I shall not give you the delivery. He say that you can refuse the
parties sending you courier to not to send tham through ondot.

So many couriers he had returned. We bear a great loss due to this.

Please suggest What to do.

Regards,

Sanjeev
Radheysham Enterprises
Mandi Gobindgarh.
i have sent a doc to my Bhubaneshwar Office by on dot courier on 21.2.2011 having consignment no.[protected] but it could not be delivered till date

Vijay Sinha
Topsgrup Limited
Patna
Cell:[protected]/[protected]

on dot courier — Non receipt of consignment

My cousin brother booked a consignment from Pune Docket no.[protected] on[protected]. I was told that it would reach me on 7th or 8th without fail. I contacted the indore office phone number 2527149 and 2527148. On 9th March i called and a lady replied that it had not reached indore. I called on 10th to be told that it had not reached yet, on asking the reason for delay, I was asked to call mobile number of Pune [protected], on calling the number, i was once again told to call [protected]. On calling the number i was asked to give the name of the lady who had asked me to call Pune office. I told her that it was not possible to know the name of the person receiving the phone everytime. Finally the lady took my mobile number and said that she would call me within half an hour to inform me about the status of my consignment. Next i called the indore office and got the same answer. I kept on waiting but there was no call from either of the offices. Then I called on 11th which did not serve any purpose. I called on 12th at 7.00 PM to be told to call after 15 minutes, when i called after 20 minutes, I was told to call at 7.45 PM. Then i could get somebody to answer the phone at 7.55 PM. I was told that the consignment had not reached indore. On insisting that it was more than 7 days, he took my number and said he would call me within 15 minutes. Once again when i called at 8.30 PM i get an answer that nobody is in the office to give me any information on further insisting he asked me for my address, on mentioning my address, i get a reply that my house is not under his service area. I would have to contact only on Monday ie.[protected]. Who is going to initiate action against negligent and erring courier agencies.

OnDot couriers — Parcel not dispatched

Hi,

AWB:[protected].

I am tired up following up with the courier in MADIWALA-Bangalore.
They are not dispatching the courier which they have recieved last saturday ie., 12-Mar-11 to accenture office-bellandhur in bangalore.
They are keep on saying "cock and bull" stories and not attending the calls inorder to respond.

Head Office Address: 8/42, Kirti Nagar Industrial Area,New Delhi-110015
Phone Numbers:[protected],39813901/10
Note: no one taking the calls on the below numbers

Well i have had this bad experience A manufacture sent me a consignmen via AWB[protected] on Friday 29th April 2011 and till date 5/5//2011 has not reached me this courier should be avoided at all cost
Am calling Bangalore office, its always busy and when call is free any body not receiving calls i couldn't reach them. my Doc number is[protected] plz tell me when can i get this consignment.
my number is [protected].

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