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[Resolved]  Onida / 29 Oxygen Thunder — IC UNIT FAILED PARTS NOT AVAILABLE

I have purchased one 29 OXYGEN THUNDER 1200 DUAL TONE CTV on 01/10/2009 from one of your dealer M/s.Chellamani & Co Trichy within a few period that is during last week of December we heard a blasting sound while watching TV and later we found that the KY bass is not working in the Unit. Immediately we contacted the dealer and we was informed that the service person will be send to check the issue. Later we again contacted the service point and a service engineer attended the complaint and we was informed that the reason for KY Bass not functioning is because of failure of IC unit in the part and also he assure to replace the IC within a week and now we was replied yesterday that there is no supply of the parts from the Manufacturer .Hence we finally want our problem to be solved immediately orelse we will be in a situation to flash that the product is failure in parts supply.

Expecting a positive reply from our side to avoid further hardships

MANI BALAMURUGAN
[protected]
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Aug 14, 2020
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    Onida / MIRC Electronics
    Customer Care Service
    Customer satisfaction rating
    41%
    Complaints
    1632
    Pending
    0
    Resolved
    667
    Onida / MIRC Electronics Phone
    +91 20 2837 5561 [Mumbai]
    +91 22 2820 0435 [Corp Office]
    +91 16 1323 6835 [Punjab]
    Onida / MIRC Electronics Address
    MIRC Electronics Ltd. Onida House, G-1, M.I.D.C, Mahakali Caves Road, Andheri (E), Mumbai, Maharashtra, India - 400093
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