Show menu
Close
FAQ FAQ Categories Categories Sign in Sign in
Close
ADVERTISEMENT

[Resolved]  Onida — Non functioning of TV

Dear Sir,

My ONIDA TV suddenly in October, 2008 went blank and the service engineer Mr Raturi (from ONIDA Service centre, Mohini Road, Dehradun, Uttrarkhand) ) came to our house and took a part from the TV with a promise to come back within 48 hrs either with the required part or give a stand by TV if there is a delay in procuring the part.

This was on 21.10.2008, Now with more than 100 days passed and with more than two dozen calls to Mr Raturi and ONIDA Service centre, Dehradun (India), our TV lies un repaired really like an box in our bedroom.

Mr Raturi response is the same very time that it will be done within 02 days but with no result. I cant understand why such engineers are kept by the service centre who are unable to attend the complaints.

And now if I create a scene by going to his service centre, you will say that customers do not have patience. I just want to know what sort of After sales service is being provided by ONIDA.

Dr A.P.Gupta

476/B, Vijay Park extension
Ballupur Road,
Dehradun
Mob: [protected]
Was this information helpful?
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments  1 CommentShareTweet

Comments

Immediately take action

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    Onida / MIRC Electronics
    Customer Care Service
    Customer satisfaction rating
    41%
    Complaints
    1630
    Pending
    0
    Resolved
    667
    Onida / MIRC Electronics Phone
    +91 20 2837 5561 [Mumbai]
    +91 22 2820 0435 [Corp Office]
    +91 16 1323 6835 [Punjab]
    Onida / MIRC Electronics Address
    MIRC Electronics Ltd. Onida House, G-1, M.I.D.C, Mahakali Caves Road, Andheri (E), Mumbai, Maharashtra, India - 400093
    View Full Information
    ADVERTISEMENT