[Resolved] Onida — Unrealistic Services charge
My TV's Volume control get locked and I was unable to increase the volume lock. In the Menu option Volume Lock was coming On and was desabled and I was unable to enable that option from my remote. I complained in Onida services, They attended and with the help of Service remote enabled that Volume lock after pressing 2-3 keys of remote.
Just for that they asked Rs 325/. I could not understand that how can pressing of 2-3 buttons charges 325 rupees(in 5 min)
Also in my view this is production fault where if the volume is locked from TV remote, it should be enabled from TV remote only and If to enable the volume lock any service remote is required then why Onida company is not providing that remote as part of TV accessories.
They are just keeping this fault in TV So that people accidantly will lock and to unlock it they will suck 325 rupees without doing any thing.
Can any body look into this issue?
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Aug 14, 2020Complaint marked as Resolved
+91 20 2837 5561 [Mumbai]
+91 22 2820 0435 [Corp Office]
+91 16 1323 6835 [Punjab]
MIRC Electronics Ltd. Onida House, G-1, M.I.D.C, Mahakali Caves Road, Andheri (E), Mumbai, Maharashtra, India - 400093