[Resolved] Onida — Unrealistic Services charge | |
Hi, My TV's Volume control get locked and I was unable to increase the volume lock. In the Menu option Volume Lock was coming On and was desabled and I was unable to enable that option from my remote. I complained in Onida services, They attended and with the help of Service remote enabled that Volume lock after pressing 2-3 keys of remote. Just for that they asked Rs 325/. I could not understand that how can pressing of 2-3 buttons charges 325 rupees(in 5 min) Also in my view this is production fault where if the volume is locked from TV remote, it should be enabled from TV remote only and If to enable the volume lock any service remote is required then why Onida company is not providing that remote as part of TV accessories. They are just keeping this fault in TV So that people accidantly will lock and to unlock it they will suck 325 rupees without doing any thing. Can any body look into this issue? Thanks Anil Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
5 Comments | |
Comments
what number do i need to call ?
Go to sound menu...Press down arrow to select VOLUME LOCK...press zoom & Vol- buttons together.
irresponsible customer care
Array40%
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1704
Pending
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Resolved
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+91 20 2837 5561 [Mumbai]
+91 22 2820 0435 [Corp Office]
+91 16 1323 6835 [Punjab]
MIRC Electronics Ltd. Onida House, G-1, M.I.D.C, Mahakali Caves Road, Andheri (E), Mumbai, Maharashtra, India - 400093
I am facing the same kind of Volume lock issue today[21-July-2009]. Is this the only way to call customer service to unlock the volume?
Please help me...I don't wish to loose Rs.325 for this small issue because of company fault
Thanks,
Rajini