[Resolved]  Onida Washing Machine — worst service

To Kakinada
The incharge Dated: 18.12.07.
Onida service Centre,
Mumbai

Sir,

I have purchased Ondia Model:HYDROFALL68(twin tub semi-automatic washing machine) from M/s.Padmapriya Trading Company, Kakinada, East Godavari District, Andhra Pradesh on 08.11.06. At the time of purchase the dealers informed that the service centre was available at Kakinada and the they will immediately rectify as and when it requires, but the washing machine doesn’t come any compliant. But the service centre was now shifted to Rajahmundry. At one time we made compliant to the service centre but the mechanic has unable to identify the compliant to rectify. At one time we made compliant to the service centre but the mechanic has unable to identify the compliant to rectify. At one time we made compliant to the service centre but the mechanic has unable to identify the compliant to rectify. At present we are facing much trouble with the washing machine and we are unable to purchase the watch selector nob at Kakinada. Further the spin tub has not been working for which we made a compliant to the dealers 8 days ago. But no one respond for the same and they informed that the mechanic will come and repair for the same but no one has repaired. I am very sorry to say that the service is not satisfactory as advertised or informed by the sales promotees. At least please look into the matter and send the mechanic as early as possible and the repair may please be done.


Yours sincerely,
S.Savitri,
8-20-18, Sri Syamala Nilayam,
Chavalivari Street,
Gandhi Nagar,
Kakinada,
East Godavari,
Andhra Pradesh.
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