Onida Washing Machine — worst service

 
8 Reviews
India
To Kakinada
The incharge Dated: 18.12.07.
Onida service Centre,
Mumbai

Sir,

I have purchased Ondia Model:HYDROFALL68(twin tub semi-automatic washing machine) from M/s.Padmapriya Trading Company, Kakinada, East Godavari District, Andhra Pradesh on 08.11.06. At the time of purchase the dealers informed that the service centre was available at Kakinada and the they will immediately rectify as and when it requires, but the washing machine doesn’t come any compliant. But the service centre was now shifted to Rajahmundry. At one time we made compliant to the service centre but the mechanic has unable to identify the compliant to rectify. At one time we made compliant to the service centre but the mechanic has unable to identify the compliant to rectify. At one time we made compliant to the service centre but the mechanic has unable to identify the compliant to rectify. At present we are facing much trouble with the washing machine and we are unable to purchase the watch selector nob at Kakinada. Further the spin tub has not been working for which we made a compliant to the dealers 8 days ago. But no one respond for the same and they informed that the mechanic will come and repair for the same but no one has repaired. I am very sorry to say that the service is not satisfactory as advertised or informed by the sales promotees. At least please look into the matter and send the mechanic as early as possible and the repair may please be done.


Yours sincerely,
S.Savitri,
8-20-18, Sri Syamala Nilayam,
Chavalivari Street,
Gandhi Nagar,
Kakinada,
East Godavari,
Andhra Pradesh.
Cont No:[protected]
Complaint comments  7 Comments     Updated: Share0Tweet0

Comments

dear sir i am suffering from 6 months regarding ur onida fully automatic top load washing machine i purchase machine in vijayawada on 13th june 2008 after one month motor burnt out and mechanic repaired it and again after one month same complaint again mechanic came repaired after again same complaint reapeted. for each complaint to attend call they took 2 months to attend we spend 12000 indian rupees to purchase ur product and just we used 2 months and suffered 4months and we going on calling to service center in vijayawada to service incharge Prasadarao he helped us to replace new washing machine and we brought to ur home and it is washing but not draining and not spinnig now it is not working we raised complaint he again promising to attend call what kind of product it is and how can i solve my problem iwant to raise complaint in indian consumer court. can u help how to solve my problem kind regards Rabbani shaik, po box no 316, abudhabi, uae.
onida hydro shakti
darear problim
sarwes sentar mumbae nabr ?
Our washing machine of Onida too have the same problem that it is washing but not working for rinse and spin. I complaint many times to the authorised service centre. But they never turn up. Now only I realised that it is our mistake that I purchased Onida. As it is having poor service, it is not advisible to purchase Onida product.
washing machine drier dose not work
It worst service, i have given the complaint 6 months before, still they not rectified the problem

Regards,
Subbu
Onida washing machine Hydrosakthi purchased two years back is not performing the drier. Rasheeda

customer care worst service

Dear Sir I am sathish kumar i was bought last 3 years before led tv at chennai today given complaint but more than 2 hours i am waiting your customer care line but your customer care executive not attending my cal

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    Customer satisfaction rating
    2%
    Complaints
    1446
    Pending
    0
    Resolved
    19
    phone
    +91 20 2837 5561 [Mumbai]
    +91 22 2820 0435 [Corp Office]
    +91 16 1323 6835 [Punjab]
    location
    MIRC Electronics Ltd. Onida House, G-1, M.I.D.C, Mahakali Caves Road, Andheri (E), Mumbai, Maharashtra, India - 400093
    Onida Washing Machine - worst service