I bought a 5 - in 1 velvet air sofa through telephone order on 17th May and recieved the consignment on 23rd May through Gati- docket number[protected] by COD basis. When I started using the sofa on 23rd night after inflatting air, I felt something is jumping inside - like a rat or frog..First couple of times I did not believe myself...but when it happened 4 to 5 times repeatedly I got scared and observed the sofa set and felt the movement using a long wooden rod - as I was scared to even touch it...
On 24th morning I called up and complained to Online Sky shop call center and they told me to send a SMS request to replace the item. After the initial response, they do not take my calls anymore - nor I got any replacement till date and I wonder what to do with the sofa with some animal inside...By now it might have been dead inside...I am scared to even touch the sofa or deflate as it might be harmful to the animal inside...
Regards,
Vijayalakshmi Raman
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vacuum cleaner
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